Team Lead

6 days ago


Quezon City, Philippines WNS Full time

Overview

Team Lead (Healthcare) at WNS in Quezon City, National Capital Region, Philippines. Entry level supervisory role responsible for leading, motivating & retaining a team with accountability on service delivery parameters, supervisory responsibilities inclusive of work allocation, performance coaching & feedback and general day to day administration of professionals.

Responsibilities
  • Lead, motivate & retain a team of professionals; ensure delivery against service parameters
  • Allocate work, monitor performance, and provide coaching and feedback
  • Manage day-to-day administrative tasks for the team
Qualifications
  • 3-4 years experience
  • Demonstrate leadership and independence
  • Establish, quantify and maintain quality of work
  • Must have good critical thinking and analytical skills
  • Willing to work onsite in Quezon City
  • Willing to work onsite in shifting schedule
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Customer Service
Location

Quezon City, National Capital Region, Philippines

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