
Team Lead
6 days ago
Overview
Team Lead (Healthcare) at WNS in Quezon City, National Capital Region, Philippines. Entry level supervisory role responsible for leading, motivating & retaining a team with accountability on service delivery parameters, supervisory responsibilities inclusive of work allocation, performance coaching & feedback and general day to day administration of professionals.
Responsibilities- Lead, motivate & retain a team of professionals; ensure delivery against service parameters
- Allocate work, monitor performance, and provide coaching and feedback
- Manage day-to-day administrative tasks for the team
- 3-4 years experience
- Demonstrate leadership and independence
- Establish, quantify and maintain quality of work
- Must have good critical thinking and analytical skills
- Willing to work onsite in Quezon City
- Willing to work onsite in shifting schedule
- Mid-Senior level
- Full-time
- Customer Service
Quezon City, National Capital Region, Philippines
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