Team Lead

21 hours ago

Quezon City, National Capital Region, Philippines R1 RCM Full time ₱800,000 - ₱1,200,000 per year

Team Lead

Job Description

RESPONSIBILITIES

  • Managing the day-to-day activities of the team.
  • Motivating the team to achieve organizational goals.
  • Developing and implementing a timeline to achieve targets.
  • Delegating tasks to team members
  • Conducting training of team members to maximize their potential
  • Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
  • Conducting quarterly performance reviews.
  • Contributing to the growth of the company through a successful team.
  • Create a pleasant working environment that inspires the team.

QUALIFICATIONS

  • Proven experience in BPO Healthcare for 3 to 5 years
  • Proven knowledge in ASA, CSAT, AHT
  • Can start ASAP
  • Bachelor's degree required
  • People Management
  • Excellent communication Skills
  • Demonstrable analytical skillset
  • Organized & Self-Motivated
  • Results-Oriented
  • Confidence and skillful negotiating skills.
  • Strong organizational skills to give the team direction.
  • Set goals for the team to achieve.
  • Understand and communicate all of the organization's items, activities, processes, and standards to the team.

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