Operations Team Lead
1 week ago
Job Title Operations Team Lead Location WNS Quezon City, National Capital Region, Philippines Job Summary We are looking for a highly skilled Operations Team Lead to manage a team supporting a leading travel management company. The ideal candidate brings deep expertise in travel product knowledge, especially in hotel reservations. This role requires exceptional leadership, process management, and service quality. Qualifications Amenable to work onsite at our Eastwood site, Quezon City 3+ years of experience in the reservations travel industry, with at least 2 years in a team lead or supervisory role Strong knowledge in the Travel Industry - Sales Proficient in web-based applications , knowledge of travel regulations, industry standards, and customer service best practices Proven ability to lead teams , manage performance , and conduct training sessions Job Description Oversee team performance, productivity, and quality metrics, ensuring adherence to SLAs, KPIs, and the client's service delivery standards. Provide coaching, training, and performance feedback to team members to maintain productivity and service quality. Handle escalated customer issues and complex booking scenarios with accuracy and efficiency. Collaborate with other departments to implement process enhancements and client-specific SOPs. Seniority level Mid-Senior level Employment type Full-time Job function Sales, Management, and Training Industries Business Consulting and Services Note: This description reflects the current responsibilities and qualifications for the Operations Team Lead role. #J-18808-Ljbffr
-
CDD Team Lead
7 days ago
Makati City, National Capital Region, Philippines Shell Business Operations - Manila Full time ₱1,500,000 - ₱3,000,000 per yearWhat's the role?Reporting to the Manager CDD for Trading and Supply, the Team Lead CDD manages the global Counterparty Due Diligence (CDD) team within the global Financial Crime team.The global Financial Crime team has responsibility for:• Counterparty Due Diligence (CDD) as part of initial counterparty onboarding; • Acting as Financial Crime, Trade...
-
Operations Team Lead
7 days ago
Quezon City, National Capital Region, Philippines WNS Full time ₱1,200,000 - ₱2,400,000 per yearJob Summary:We are looking for a highly skilled Operations Team Lead to manage a team supporting a leading corporate travel management company. The ideal candidate possesses in-depth expertise in travel product knowledge, particularly in flights, hotels, and car rentals, and demonstrates advanced GDS skills, including proficiency in cryptic formats. This...
-
Operations Team Lead
1 week ago
Quezon City, National Capital Region, Philippines One Over Zero Technologies Inc. Full time ₱800,000 - ₱1,200,000 per yearWhat will you do?As theIT Operations Lead / Coordinator, you will help manage and organize the daily IT operations of the organization. You will lead operational activities, guide other team members, and ensure that projects, systems, and resources are effectively managed. You will also interact with clients, help manage IT-related projects, and coordinate...
-
Lead Generation Specialist
1 week ago
Quezon City, Philippines Lead Advisors Full timeAbout the Job: LeadAdvisors.com is looking for dynamic and motivated Lead Generation Specialists to join our team for a US-based campaign . If you have experience in sales, outbound calling, and handling US-based clients , this is the perfect opportunity to grow your career! You will be responsible for driving revenue by selling our financial services and...
-
Strategic Operations Lead
3 days ago
Makati City, National Capital Region, Philippines The Well Team Solutions Full time ₱480,000 per yearJob Title: Strategic Operations Lead - Build the Machine (Hybrid - Manila)Location: Makati, Manila (Hybrid Flexibility)Engagement: Full-Time | Compensation: A competitive package starting at approximately ₱40,000 per month, with a clear path to a higher base and performance-based bonuses.This is a foundational role. You will be the architect of our...
-
Team Lead – IT Operations Center
2 weeks ago
Quezon City, Philippines Tech Mahindra Full timeWe’re Hiring: Team Lead – IT Operations Center At Tech Mahindra Philippines, we’re more than just a BPO — we’re a Certified Great Place to Work® where your growth and well-being come first. With thriving hubs in Cebu and Manila, we’re helping people like you build meaningful careers while making a real difference for customers around the world....
-
Team Lead – IT Operations Center
2 weeks ago
Quezon City, Philippines Hammerjack Pty Ltd Full timeWe're Hiring: Team Lead IT Operations Center Work Where People Matter At Tech Mahindra Philippines, we're more than just a BPO we're a Certified Great Place to Work where your growth and well-being come first. With thriving hubs in Cebu and Manila, we're helping people like you build meaningful careers while making a real difference for customers around the...
-
Operations Team Lead
2 weeks ago
Cebu City, Philippines Moder Full timeTeam Lead– Mortgage Servicing Operations Moder was founded in December 2020, with the mission to positively impact the financial health of companies in need by powering their in-house processes using top talent, workflow best practices, and progressive technology. We are a tech forward outsourcing company specializing in supporting the US mortgage,...
-
Operations Team Lead
2 weeks ago
Cebu City, Philippines Moder Full timeTeam Lead– Mortgage Servicing Operations About Us Moder was founded in December 2020, with the mission to positively impact the financial health of companies in need by powering their in‑house processes using top talent, workflow best practices, and progressive technology. We are a tech forward outsourcing company specializing in supporting the US...
-
Operations Team Lead
3 days ago
Makati City, National Capital Region, Philippines Penbrothers Full time ₱1,200,000 - ₱2,400,000 per yearAbout PenbrothersPenbrothers is an HR and remote talent management partner and one of the fastest-growing companies in the Philippines. We connect talented Filipinos to global opportunities with high-growth startups and dynamic companies, enabling them to build careers from the comfort of their own homes. We provide end-to-end support in recruitment, HR,...
