
Senior Service Delivery Manager
3 weeks ago
Overview
Learner | Tech Talent Hunter | Relationship Builder | Team Coach | Innovator
We’re hiring a Service Delivery Manager / Project Manager with a software engineering background. This role is perfect for someone who started out coding (Java, .NET, or similar) and has grown into leading complex software delivery initiatives.
Responsibilities- Lead the end-to-end delivery of software development and enhancement projects.
- Manage client relationships, service levels, and project escalations.
- Coordinate cross-functional teams — developers, QA, DevOps, business analysts.
- Track scope, timelines, budgets, and risks with precision.
- Drive continuous improvement and process optimization across delivery.
- Bachelor’s degree in Computer Science, IT, or related field.
- 6–10 years of IT experience, with 3–5 years in software development (Java, .NET, or similar).
- 3+ years of experience in project management or service delivery.
- Solid understanding of SDLC and Agile/Scrum practices.
- Proven ability to manage multiple projects and enterprise clients.
- PMP, PRINCE2, or Agile certifications (CSM, SAFe).
- Exposure to cloud technologies or DevOps practices.
- Lead projects that directly impact enterprise technology and innovation.
- Be part of a collaborative, engineering-driven culture.
- Access clear career growth into senior leadership roles.
- Competitive salary package and professional development support.
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Information Technology
- Industries: Outsourcing and Offshoring Consulting, IT Services and IT Consulting, and Staffing and Recruiting
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