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Employee Relations Specialist

4 weeks ago

Mandaluyong, Philippines Sta. Clara International Corporation Full time

  • Responsible for the administration of the entire employee discipline process, from reception and evaluation of incident reports, preparation of notices, conduct of personnel hearing/investigation, and Notice of Decision/Disciplinary Action
  • Assign workload and tasks with the Employee Relations Staff for the immediate action and resolutions of an issue
  • Train new Employee Relations Staff to familiarize with the various deliverables and strategies of handling assignments
  • Review and finalize the Notices prior to the signature of the HR Manager
  • Provide advice and guidance with Projects HROs for the government compliance/DOLE reporting and handling of the entire employee discipline process
  • Responsible for the monitoring of manpower reduction in all Project sites and Central Office with respect to Project-based employees
  • Ensure compliance to general labor standards and DOLE guidelines
  • Conduct Exit Interview for resigning employees and provide report on relevant findings for policy and program improvement of the company
  • Assist Project HROs and other concerned departments during the conduct of labor inspection, and monitor company’s compliance to labor inspection findings, if any
  • Handle work visa processing for Expatriate Employees and processing of work permits
  • Coordinate closely with Legal team for high-risk issues/concerns to get advice for better resolution, including case endorsement of labor complaint
  • Represent the company in DOLE complaint and recommend immediate action for settlement of the case
  • Interact with line managers with the view to settling employee grievances and conflicts
  • Handle employee grievances and other HR concerns of employees by providing advice to employee’s queries in accordance with relevant laws and company policies
  • Formulate, revise ER-related forms, policies, procedures, strategies, standards, and systems in the areas of employee relations
  • Conduct Orientation on Handling of Administrative Cases and Company Code of Conduct for Project HROs
  • Maintain database on Blacklisted employees, Admin Cases, Labor Complaints, Resignation, and Manpower Reduction (redundancy & retrenchment)
  • Assist with Employee engagement activities (Team building, company-sponsored holy mass, company events, etc.)
  • Perform such other related functions as may be required by his/her Immediate Superior or the Management
  • Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field. A Master's degree or relevant HR certifications (e.g., SHRM-SCP, PHR) is often preferred.
  • Ability to handle sensitive issues with discretion and professionalism.
  • 3-5 years of experience in human resources with a focus on employee relations, conflict resolution, and compliance.
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