Retail Director

4 weeks ago

Makati, Philippines Rockwell Land Corporation Full time

Overview

The Retail Director is responsible for leading the strategic direction, operational execution, and overall performance of the retail business. This includes overseeing store operations, developing revenue-driving initiatives, enhancing customer experience, and ensuring brand consistency across all retail touchpoints. The role is both strategic and hands-on, requiring strong leadership, financial acumen, and deep knowledge of retail trends and consumer behavior.

Key Responsibilities
  • Strategic Leadership
    • Develop and implement the long-term retail strategy aligned with overall company goals.
    • Identify growth opportunities across new locations, formats, and customer segments.
    • Analyze market trends and competitor activities to drive innovation and differentiation.
  • Business & Sales Performance
    • Drive revenue, profitability, and cost-efficiency targets across all retail stores.
    • Oversee sales forecasting, budgeting, and performance tracking.
    • Establish KPIs and monitor store performance, making data-driven decisions.
  • Operations Management
    • Ensure excellence in daily store operations, visual merchandising, inventory management, and compliance.
    • Standardize best practices and operating procedures across all locations.
    • Lead the implementation of technology and systems to improve retail productivity and reporting.
  • Customer Experience & Brand Alignment
    • Champion a consistent, high-quality customer experience across all stores.
    • Ensure store environments reflect brand values and aesthetics.
    • Roll out training and development programs to elevate service standards.
    • Build and lead a high-performing retail leadership team (Regional Managers, Store Managers).
    • Create a performance-driven culture rooted in accountability, collaboration, and innovation.
    • Drive succession planning, talent development, and workforce optimization.
Qualifications
  • Bachelor’s degree in Business, Marketing, Retail Management, or related field; MBA preferred.
  • Minimum 10 years of progressive leadership experience in multi-site retail management.
  • Proven track record in driving sales, profitability, and customer satisfaction.
  • Strong background in luxury, lifestyle, or real estate-related retail is a plus.
  • Excellent leadership, communication, and strategic planning skills.
  • Highly analytical, with experience in retail metrics, business intelligence tools, and budgeting.
  • Willingness to travel and oversee operations across multiple regions.
Organization & Employment Details
  • Seniority level: Director
  • Employment type: Full-time
  • Job function: Marketing
  • Industries: Real Estate and Retail

Note: This description omits boilerplate and unrelated postings to focus on the role’s responsibilities and requirements.

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