Pre-Sales Solution Architect, Mid-market

Overview

Pre-Sales Solution Architect, Mid-market role at MicroSourcing. Location: Picadilly Star Building, Taguig. Work setup: Onsite | Dayshift. Salary package: PHP 100,000 - PHP 150,000. This is a customer-facing role designed to design, price, and deliver ICT solutions for mid-market B2B customers, bridging technical expertise and business acumen to ensure solutions align with customer needs and approved architectures.

What You'll Do Customer Engagement & Solution Design

• Engage with mid-market customers to understand their business drivers, technical environments, and strategic goals.
• Translate requirements into scalable, standardized solutions across one or more technology towers.
• Lead technical discovery sessions, workshops, and presentations to articulate solution value and alignment with customer needs.
• Collaborate with internal stakeholders (e.g., Consulting Architects, Account Teams) to co-develop solution overviews and business cases.
• Apply sales methodology to shape compelling customer value propositions (CVPs) and ROI narratives.

Solution Development & Technical Leadership

• Design and price solutions using approved architectures and pricing models; ensure alignment with company standards and governance.
• Develop detailed solution documentation including technical workbooks, solution overviews, and quotes for assigned sales channels.
• Provide technical leadership throughout the pre-sales lifecycle, including support during delivery handover and implementation planning.
• Maintain deep domain expertise in ICT technologies and stay updated on emerging trends and competitor offerings.

Tool & Process Mastery

• Become a subject matter expert and “super user” of internal quoting and design tools.
• Ensure accurate use of CRM and SNOW systems for opportunity tracking, documentation, and governance compliance.
• Contribute to continuous improvement of solution design processes and templates.

Stakeholder Collaboration & Partnership Building

• Build and maintain strong working relationships with Sales, Product, Delivery, Commercial, and Vendor teams.
• Act as a trusted advisor to internal and external stakeholders, influencing solution strategy and customer engagement.
• Participate in account planning and strategy development to support long-term customer growth and retention.

Innovation & Continuous Improvement

• Engage with technology vendors to explore and integrate innovative solutions into customer proposals.
• Identify opportunities to enhance solution offerings and contribute to the development of new service capabilities.
• Provide feedback to product and engineering teams based on customer insights and market trends.

Performance & Sales Contribution

• Support the achievement of sales targets and KPIs including revenue, TCV, and opportunity win rates.
• Drive customer satisfaction through high-quality solution design and technical engagement.
• Contribute to formal win/loss reviews and continuous improvement initiatives.

Technical Enablement & Knowledge Sharing

• Support the technical enablement of the Manila-based startup team by sharing best practices, solution design methodologies, and tool usage.
• Conduct regular knowledge-sharing sessions, workshops, and mentoring to uplift team capability.
• Collaborate with team members to build reusable assets, templates, and documentation to accelerate solution development.
• Foster a culture of continuous learning and knowledge sharing across the team through documentation, workshops, and peer reviews.

What You'll Need

• 3-5 years of experience in ICT solution design or architecture roles
• Tertiary qualification in IT, Engineering / ECE, or equivalent industry certifications
• Knowledge of network, carriage, and security technology
• Proven experience in pre-sales or customer-facing technical roles
• Strong consulting, communication, and presentation skills
• Strong interpersonal and relationship-building skills
• Ability to operate in a matrixed environment and manage competing priorities
• Analytical and problem-solving mindset
• Adaptability and continuous learning orientation
• Demonstrated ability to lead by influence and collaborate across diverse teams
• Experience mentoring or coaching peers or junior team members / new hires
• Proven ability to take initiative and drive strategic improvements
• Interest in developing leadership capabilities and contributing to team culture and direction

Desirable

• Certifications in relevant technology domains (e.g., CCNP, CISSP)
• Experience with change management and service management frameworks
• Familiarity with sales methodologies
• Exposure to contract, risk, and commercial management

Why This Role Is Awesome

• Make a real impact: help customers maximize value from their mobile services.
• Be a problem-solver: tackle challenges and craft creative solutions.
• Work with a great team: be part of a supportive and collaborative environment.

About MicroSourcing

MicroSourcing is a global provider of managed services with over 9,000 professionals across 13 delivery centers. We are committed to an inclusive culture that embraces diversity and provides opportunities for all. For more information, visit

Terms and conditions apply.

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