Technical Support – L2

Discover your 100% YOU with MicroSourcing! Position: L2 Helpdesk/Technical Support SpecialistLocation: Libis, Quezon CityWork setup & shift: Onsite | Day Shift Why join MicroSourcing? You'll have: Competitive Rewards : Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group...

Job Description:As an L2 Technical Support Engineer, you will serve as a key escalation point for advanced hardware, software, and network-related issues. You will collaborate with internal teams to resolve complex technical problems, ensure excellent customer service, and maintain high service standards.Key Responsibilities:Provide advanced support for...

Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents and providing support for software bugs and other technical problems (including the API) for the MyPass platform. This role is customer facing and requires excellent verbal and written communication skills as well as the...

Location:One Ayala, MakatiWork Set Up:OnsiteSchedule:Night Shift (11:00 PM - 8:00 AM)Salary:Up to PHP 75,000Job Description:As an L2 Technical Support Engineer, you will serve as a key escalation point for advanced hardware, software, and network-related issues. You will collaborate with internal teams to resolve complex technical problems, ensure excellent...

Position OverviewWe are looking for a skilled and experienced L2 Microsoft Support Engineer to join our IT operations team. This role involves handling escalated technical issues, providing in-depth support for Microsoft technologies, and collaborating with Level 1 engineers to resolve complex problems. The L2 Support Engineer will play a key role in...

Overview Embark on a journey of success with Nezda as a Technical Support Representative L2 for VOIP/Telephony Account. Qualifications At least Highschool Graduate with a minimum of 2 years of Technical Support Representative experience handling VOIP/Telephony Accounts Required experience in VOIP technology including SIP, RTP, QoS, COS, codecs for at least 2...

L2 Technical Support EngineerLocation: Onsite - One AyalaShift: Rotating Work ScheduleAbout the RoleWe're looking for an experienced Technical Support Specialist to join our team. You'll provide technical assistance across Windows, Linux, and macOS environments, with a focus on cloud-based and IP security systems. If you're a problem-solver with strong...

JOB SUMMARY: The Level 2 Support Engineer will be responsible for providing advanced technical support to resolve software, system, and application-related issues. This role requires a mix of technical expertise, problem-solving skills, and excellent communication to ensure high-quality customer satisfaction.KEY RESPONSIBILITIESAs a L2 Support, you will be...

Required Skills & ResponsibilitiesBachelor's degree in IT, CS or related field3+ years of relevant IT support experience, preferably in technical, application or system supportStrong knowledge and hands-on experience in Citrix Environment and Virtual Desktop Infrastructure (VDI)Provide L1/L2 support by diagnosing, troubleshooting, and resolving application...

Make your next big career move by applying as KMC Solutions' next TECHNICAL SUPPORT ENGINEER L2The successful candidate must be technically oriented with excellent written skills and as an L2 Technical Support Engineer, they will need to provide advanced technical support to our customers, troubleshooting complex issues, and ensuring prompt resolution. They...