Customer Service Professional
3 weeks ago
Customer Service Professional Manulife Contact Center is looking for a Customer Service Professional (₱30,000 Sign-On Bonus for hires starting September 1 - November 30, 2025) who are genuinely excited to help our customers. In this role, you will engage and connect with clients across the United States/Canada/Asia to provide product and services information and help resolve emerging concerns. Position Responsibilities Answer incoming customer calls regarding policy/contract information, issues, service questions and general client concerns. Deliver excellent customer service by accurately and efficiently answering customer inquiries and requests. Resolve or negotiate “win-win” solutions to caller issues directly or by consulting with appropriate resources. Document and track significant caller discussions or complaints and follow up on customer calls whenever necessary. Regularly communicate significant production updates and challenges to management as well as to the business unit in a timely manner, in verbal and written formats. Required Qualifications 2 years of international voice customer service experience. Strong customer service skills - ability to build rapport, demonstrate empathy and outline key steps in delivering good customer service. Strong analytical and problem‑solving skills to comprehend, solution and act on presented customer concern or problem. Excellent English communication skills (spoken and written). Education: Completed 2 years in College, Associate Degree, or Bachelor's Degree. SCHEDULE: Amenability to work at night full-time, shifting schedules, weekends, and Philippine holidays (when needed). HYBRID WORK ARRANGEMENT: Amenability and readiness to work onsite and from home anytime (dependent on business need and/or current external environment/situation). Should also be amenable to work in U.P. Ayala Land Technohub, Quezon City. Preferred Qualifications Experience in supporting finance/healthcare/insurance related accounts. When you join our team We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. Job details Seniority level: Entry level Employment type: Full time Job function: Customer Service Industries: Insurance #J-18808-Ljbffr
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Customer Care Professional
2 days ago
Marikina City, National Capital Region, Philippines GAIC Professional Services Inc. Full time ₱250,000 - ₱450,000 per yearCompany DescriptionGAIC Professional Services Inc. is an outsourcing and consulting services company that caters to a diverse range of industry and sector clients. As a subsidiary of EEI, it serves as the internal professional services arm, specializing in technology-driven solutions to meet client demands effectively.Role DescriptionThis is a full-time...
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Customer Service Representative
6 days ago
Quezon City, National Capital Region, Philippines GAIC Professional Services Inc. Full timeCompany DescriptionGAIC Professional Services Inc. is an Outsourcing and Consulting Services company that caters to clients across various industries and sectors. As a subsidiary of EEI, it serves as the internal professional services arm, dealing with technology-driven solutions. GAIC Professional Services is committed to providing innovative and effective...
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Customer Service Officer
6 days ago
Quezon City, National Capital Region, Philippines GAIC Professional Services Inc. Full time𝙆𝙞𝙘𝙠𝙨𝙩𝙖𝙧𝙩 𝙔𝙤𝙪𝙧 𝘾𝙖𝙧𝙚𝙚𝙧 𝙒𝙞𝙩𝙝 𝙐𝙨If you're eager to learn, love talking to people, and want to be part of a supportive team, we want you 𝙒𝙝𝙖𝙩 𝙬𝙚'𝙧𝙚 𝙡𝙤𝙤𝙠𝙞𝙣𝙜 𝙛𝙤𝙧: Strong communication skills Problem-solving and critical thinking...
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Customer Service Professional
6 days ago
Quezon City, National Capital Region, Philippines Manulife Full time ₱200,000 - ₱400,000 per yearCustomer Service Professional is responsible in building strong customer relationships by assisting customers with inquiries, issues, and complaints on products and services. Offers solution based on the prescribed service and operating work standard.Customer Service Professional will directly report to Operation Supervisor or Assistant Manager It is...
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Customer Service Professional
2 weeks ago
Quezon City, National Capital Region, Philippines Manulife Full time ₱900,000 - ₱1,200,000 per yearManulife Contact Center is looking forCustomer Service Professionalwho are genuinely excited to help our customers. In this role, you will engage and connect with clients across the United States/Canada/Asia to provide product and services information and help resolve emerging concerns.Position ResponsibilitiesAnswer incoming customer calls regarding policy...
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Customer Service Consultant
6 days ago
Marikina City, National Capital Region, Philippines GAIC Professional Services Inc. Full time ₱250,000 - ₱450,000 per yearCompany DescriptionGAIC Professional Services Inc. is an outsourcing and consulting services company that caters to clients from various industries and sectors. As a subsidiary of EEI, it serves as the internal professional services arm focused on delivering technology-driven solutions. Our expertise spans across multiple domains, enabling us to provide...
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Banking Customer Service Professional
3 weeks ago
Quezon City, Philippines Manulife Full timeOverview Manulife Quezon City, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Banking Customer Service Professional role at Manulife . In this role, you will engage and connect with clients across the United States/Canada/Asia to provide product and services information and help resolve emerging concerns. The...
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Banking Customer Service Professional
2 weeks ago
Quezon City, Philippines Manulife Insurance Malaysia Full time***Nous utilisons des* *pour fournir des statistiques qui nous aident à vous offrir la meilleure expérience sur note site. Vous y trouverez des renseignements sur les témoins, ou vous pouvez les désactiver si vous préférez. Toutefois, en continuant d’utiliser le site sans modifier les paramètres, vous consentez à notre utilisation de***Banking...
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Customer Service Representative
4 hours ago
Quezon City, National Capital Region, Philippines St. Joseph the Worker Labor Service Cooperative Full time ₱200,000 - ₱400,000 per yearCompany DescriptionSt. Joseph the Worker Labor Service Cooperative is a manpower services provider committed to connecting talented professionals with reputable companies across various industries. We specialize in providing workforce solutions that ensure efficiency, quality, and reliability. Our mission is to help jobseekers find the right opportunities...
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Customer Service Representative
2 days ago
Paranaque City, Calabarzon, Philippines WHG Customer Services Philippines, Inc. Full time ₱300,000 - ₱600,000 per yearWe're looking for a motivated and goal-oriented Outbound Customer Success Representative to join our growing outbound team. In this role, you'll be responsible for making outbound calls to customers, gaining their feedback on William Hill UK, helping to solve any issues, and sharing information around any of our exciting products and services they may be...
