Customer Service Consultant

5 days ago

Marikina City, National Capital Region, Philippines GAIC Professional Services Inc. Full time ₱250,000 - ₱450,000 per year

Company Description

GAIC Professional Services Inc. is an outsourcing and consulting services company that caters to clients from various industries and sectors. As a subsidiary of EEI, it serves as the internal professional services arm focused on delivering technology-driven solutions. Our expertise spans across multiple domains, enabling us to provide innovative and customized services to meet our clients' unique needs.

Role Description

This is a full-time, on-site role for a Customer Service Consultant located in Marikina City. The Customer Service Consultant will be responsible for providing exceptional customer support, addressing customer inquiries, and ensuring customer satisfaction. The role involves managing customer relationships, resolving issues, and enhancing the overall customer experience through effective communication and problem-solving skills.

Qualifications

  • Strong Interpersonal Skills and Customer Service skills
  • Experience in Customer Support and ensuring Customer Satisfaction
  • Ability to enhance Customer Experience and manage customer relationships
  • Excellent verbal and written communication skills
  • Problem-solving skills and a proactive approach to resolving issues
  • Ability to work on-site in Quezon City
  • Experience in a similar role within the outsourcing or consulting industry is a plus
  • Bachelor's degree in a related field is preferred

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