Key Account Manager

4 weeks ago

Makati, Philippines Monroe Consulting Group Full time

Company Overview

Monroe Consulting Group Philippines is recruiting on behalf of a multinational corporation specializing in the design and manufacture of athletic and casual footwear, apparel, and accessories. Our respected client is seeking a Key Account Manager who will be responsible for driving profitable and sustainable growth within assigned key accounts while ensuring alignment with global brand standards and business objectives.

Job Summary

The Key Account Manager (KAM) plays a critical role in managing and expanding key customer relationships, driving market share growth, and delivering sales and profitability targets. This role is responsible for executing the go-to-market strategy, leading sell-in processes, monitoring performance metrics, and ensuring the successful implementation of distribution and brand initiatives across assigned accounts.

Key Responsibilities
  • Account Management & Business Development - Lead sales efforts with assigned key accounts by segmenting customers based on the company\'s blueprint and allocating resources effectively.
  • Identify and develop new business opportunities within the key account segment.
  • Build strong, long-term partnerships with key customers while ensuring compliance with the client\'s distribution policies and brand standards.
  • Sales Planning & Execution - Coordinate and manage the seasonal sell-in process and Go-to-Market activities.
  • Deliver seasonal sales targets and agree with accounts on expected KPIs/sell-thru performance.
  • Continuously monitor the orderbook to ensure orders are placed, confirmed, and delivered within agreed timelines.
  • Seek and secure re-order opportunities to maximize sales potential.
  • Performance Monitoring & Reporting - Track and report key account performance metrics including sales, margins, trade terms, and orderbook status.
  • Forecast and monitor both quantitative and qualitative KPIs to ensure targets are met.
  • Provide insights into customer and competitor performance, including market share, sell-thru rates, ROI on key activities, and market developments.
  • Tools & Processes - Support the implementation of Key Account Excellence Management by leveraging available sales tools and technologies (e.g., Digital Catalogue, B2B Ordering tools).
  • Ensure accurate, timely reporting and maintain high standards of account management processes.
Qualifications
  • University degree in Business Administration, Marketing, Management, or a related field; ideally with a focus on sales, retail, or marketing.
  • Minimum of 5-6 years of experience in sales with a strong focus on key account management, preferably in footwear, apparel, or sporting goods.
  • Proven track record in driving sales performance and account growth.
  • Strong negotiation, presentation, and relationship management skills.
  • Excellent business acumen and ability to analyze financial and market data.
  • Proficiency in MS Office applications and familiarity with CRM/B2B ordering tools.
  • Highly motivated, results-driven, and able to work independently while collaborating with cross-functional teams.
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