System and Network Engineer Tier 2

3 weeks ago

Manila, Philippines REST Solution Full time

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Company Overview

REST Solution offers a full range of outsourced IT support and cybersecurity services at a fair price. We are committed to helping companies scale and grow by streamlining IT operations, minimizing downtime, and improving productivity. We also assist in cost savings and IT expense planning. Our engineers go the extra mile to enable your business goals with ease.

Job Summary

Provide effective diagnostic evaluation of customer needs, respond promptly, and resolve issues to customer satisfaction. Responsibilities include troubleshooting, documentation, and support for IT infrastructure and applications, as well as supporting security policies and participating in on-call duties and potential business trips.

Requirements
  • Minimum 3 years relevant experience in:
  • Windows and Windows Server troubleshooting, Active Directory, File server, DHCP, DNS, Network Policy Server, Patching
  • Firewall, Routing, Switching, Wireless, Structured cabling
  • Linux, Apache/NGINX, Cloud platforms (Azure, AWS, GCP), Office 365, Entra ID, Exchange Online
  • Certifications such as CCNA, Microsoft Azure Data Fundamentals, CompTIA Server+ or Network+ (preferred)
Key Competencies
  • Ability to work in a fast-paced environment
  • Team player with initiative
Working Conditions

Hybrid setup; on-call during off-hours, willing to work during holidays and weekends if necessary.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

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