System Engineer Tier 2

2 weeks ago


Manila, Philippines Movate Full time

Tier 2 Systems Engineer Movate Manila, National Capital Region, Philippines Are you passionate about tech, troubleshooting, and providing top-tier support? Join us as a Tier 2 Systems Engineer and help power our customers’ systems Responsibilities Be the go-to escalation point for Tier 1 (phone, email, monitoring alerts) Own and resolve support tickets via phone, email, or customer portal Collaborate with team members to find solutions for client issues Troubleshoot servers, networks, PCs, and infrastructure Assist Tier 1 staff with alerts and monitoring systems Escalate complex issues to Tier 3 when needed Report critical incidents or problems if self-resolution fails Stay current with certifications and training to sharpen your skills Support special projects within the Operations Center as needed Qualifications 2–3 years supporting LAN/WAN, Office 365 / Azure, or NOC / help desk Strong experience with Windows Server (2012 / 2016 / 2019), Active Directory Solid understanding of DNS, DHCP, TCP/IP Experience with Microsoft Exchange, SQL Server Hands‑on familiarity with VMware vSphere 6.5+ Knowledge of backup, security practices, system patching Bonus: Microsoft, Cisco, VMware certifications; PSA / RMM tool experience Strong sense of ownership and initiative Apply If interested, please submit your updated resume at We’ll review all submissions and reach out to qualified candidates. #J-18808-Ljbffr



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