Flight Attendant

6 hours ago


Quezon City, Philippines Aces Human Resource Services Full time

When you read the title, you thought of the skies. But the skills we're truly looking for are the ones you'd use at 30,000 feet, applied right here on the ground. We are seeking the heart of a flight attendant for a critical Customer Service Representative (CSR) role. If you are a compassionate, safety-conscious, and energetic professional who thrives on making people feel cared for—but you're looking for a role with a more consistent schedule—this is your landing strip. About the Role: Be the Captain of the Customer Experience In this role, you won't be serving drinks or demonstrating safety procedures, but you will be using the exact same core skills. You are the first point of contact for our customers, and you are responsible for the safety, satisfaction, and smooth journey of their experience with our brand. Your "In-Flight" Responsibilities Will Include: Pre-Flight Check: Diligently review customer accounts and previous interactions to be fully prepared to assist. Safety Demonstration: Clearly and patiently guide customers through our processes, products, and website, ensuring they feel secure and informed. Cabin Management: Manage your "queue" of customers with grace and efficiency, ensuring everyone is attended to in a timely manner. Turbulence Handling: Use your expert composure to de-escalate tense situations, solve problems with empathy, and ensure a smooth "flight" for customers who may be frustrated or anxious. In-Flight Service: Provide exceptional, proactive support via phone, email, and live chat, anticipating needs before they arise. Final Approach: Ensure every interaction concludes with the customer feeling valued, heard, and satisfied, ready to fly with us again. Why We\'re Seeking Flight Attendants We\'re not looking for a pilot\'s license; we\'re looking for your unique skill set. Your experience in high-stakes customer service makes you a perfect fit. You Are the Ideal Candidate If You Have: A service-first heart and a passion for helping people. The ability to remain calm and reassuring under pressure. Impeccable communication skills and a clear, friendly phone voice. Experience managing difficult situations with empathy and professionalism. A sharp eye for detail and a commitment to following procedures for a safe, secure outcome. The resilience to handle a fast-paced environment and "long-haul" challenges. No flight attendant experience is required, but a customer-obsessed mindset is non-negotiable. What We Offer (With Both Feet on the Ground) A predictable schedule without overnight layovers or jet lag. Competitive salary and comprehensive benefits (Health, Dental, Vision). Robust training program to get you certified in our systems and procedures. Career advancement opportunities in a growing company. The same team-oriented culture you value, with a mission to deliver exceptional care. Ready to Land Your Next Great Adventure? If you\'re a flight attendant looking for a new journey, or a customer service professional with that same altitude of care, we encourage you to apply. Please submit your resume and a cover letter explaining why you are ready to bring your flight-level service to the ground. #J-18808-Ljbffr


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