Client Application Support At 1

1 day ago


Pampanga Philippines Buscojobs Full time

Job Description

URGENT #HIRING for IT Service Desk and Technical Support Representative

Job Summary: We are looking for a personable, experienced Customer Service and Technical Support Rep. professional to join our expanding team. In this role, you will provide expert advice and information to our potential customers regarding a variety of products and services offered by our company and clients. You will play a key role in increasing our profitability and sales revenue through excellence in customer service and an informed, consultative approach to selling and client conversion.

Location: BGC, Taguig

Note: No Assessment; initial and final interviews. Start ASAP.

Perks
  • Work Onsite
  • HMO up to PHP 400,000 Medical HMO Insurance effective on Day 1 (up to PHP 2,000,000 including 3 dependents)
  • Medicine reimbursement up to PHP 10,000 (can go up to PHP 40,000 including 3 dependents)
Qualifications
  • Must have 24+ months of Technical Service Experience or IT Service Desk experience
  • College graduate for any computer-related course (for TSR only)
  • Amenable to work onsite
Salary

Up to PHP 35,000–40,000 per month, depending on technical experience

Responsibilities
  • Provide expert advice and information to potential customers regarding products and services
  • Contribute to profitability and sales revenue through excellent customer service and consultative selling
  • Interact with customers to assist with inquiries and issue resolution
Benefits
  • Additional leave
  • Discounted lunch
  • Flexible schedule / Flextime
  • Free parking / On-site parking
  • Gym membership
  • Health and life insurance
  • Opportunities for promotion
  • Paid training / Pay raises
  • Transportation service provided
Schedule
  • 8 hour shift
  • Evening/Fixed/Late/Night shifts
  • Monday to Friday / Overtime / Rotational shifts
Supplemental Pay
  • 13th month salary
  • Anniversary bonus
  • Bonus pay
  • Commission / Overtime / Performance / Quarterly / Yearly bonuses
Education
  • Bachelor’s degree preferred
Experience
  • Customer service: 1 year preferred
Notes

COVID-19 considerations: All processes were done virtually; no assessment conducted. This is a work onsite opportunity.

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