
Client Application Support At 1
4 weeks ago
Job Description
URGENT #HIRING for IT Service Desk and Technical Support Representative
Job Summary: We are looking for a personable, experienced Customer Service and Technical Support Rep. professional to join our expanding team. In this role, you will provide expert advice and information to our potential customers regarding a variety of products and services offered by our company and clients. You will play a key role in increasing our profitability and sales revenue through excellence in customer service and an informed, consultative approach to selling and client conversion.
Location: BGC, Taguig
Note: No Assessment; initial and final interviews. Start ASAP.
Perks- Work Onsite
- HMO up to PHP 400,000 Medical HMO Insurance effective on Day 1 (up to PHP 2,000,000 including 3 dependents)
- Medicine reimbursement up to PHP 10,000 (can go up to PHP 40,000 including 3 dependents)
- Must have 24+ months of Technical Service Experience or IT Service Desk experience
- College graduate for any computer-related course (for TSR only)
- Amenable to work onsite
Up to PHP 35,000–40,000 per month, depending on technical experience
Responsibilities- Provide expert advice and information to potential customers regarding products and services
- Contribute to profitability and sales revenue through excellent customer service and consultative selling
- Interact with customers to assist with inquiries and issue resolution
- Additional leave
- Discounted lunch
- Flexible schedule / Flextime
- Free parking / On-site parking
- Gym membership
- Health and life insurance
- Opportunities for promotion
- Paid training / Pay raises
- Transportation service provided
- 8 hour shift
- Evening/Fixed/Late/Night shifts
- Monday to Friday / Overtime / Rotational shifts
- 13th month salary
- Anniversary bonus
- Bonus pay
- Commission / Overtime / Performance / Quarterly / Yearly bonuses
- Bachelor’s degree preferred
- Customer service: 1 year preferred
COVID-19 considerations: All processes were done virtually; no assessment conducted. This is a work onsite opportunity.
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