
Client Application Support At 1
15 hours ago
Overview
Client Application Support at 1 jobs in Mabalacat
Posted today
Job DescriptionURGENT #HIRING for IT Service Desk and Technical Support Representative. We are looking for a personable, experienced Customer Service and Technical Support Rep. professional to join our expanding team. In this role, you will provide expert advice and information to our potential customers regarding a variety of products and services offered by our company and clients. You will play a key role in increasing profitability and sales revenue through excellence in customer service and an informed, consultative approach to selling and client conversion. No assessment, only initial and final interviews. Can start ASAP. Click the application link below.
Location: BGC, Taguig
COVID-19 considerations: All processes were done virtually; no assessment conducted.
Perks & Benefits- Work onsite
- HMO up to Php 400,000.00; medical HMO insurance effective on Day 1 (can go as high as Php 2,000,000 including 3 dependents)
- P10,000.00 medicine reimbursement on top of the HMO (can go as high as Php 40,000.00 including 3 dependents)
- On-site parking and free parking
- Gym membership
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Transportation service provided
Salary up to Php 35,000.00 - Php 40,000.00 per month, depending on technical experience.
Responsibilities- Provide technical assistance and information to customers regarding products and services.
- Troubleshoot hardware/software problems; assist users via phone, chat, or onsite as required.
- Deliver excellent customer service and maintain professional relationships with clients.
- Must have 24 months (2 years and up) of technical service experience or IT Service Desk experience
- College graduate for any computer-related course (for TSR only)
- Amenable to onsite work
- Excellent communication skills
- Bachelor’s degree preferred
- Customer service: 1 year (preferred)
- 8 hour shift
- Evening shift
- Fixed, late and night shifts
- Monday to Friday; overtime; rotational shifts
- 13th month salary
- Anniversary bonus
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
- Bachelor’s (preferred)
- Customer service: 1 year (preferred)
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