Quality Management System Head

5 days ago

Cebu City, Philippines Han Odenya Cuisine Inc. Full time

Responsibilities System Development & Implementation: Design, implement, and maintain a comprehensive QMS that aligns with the company's goals and applicable standards, such as ISO 9001. Compliance & Audits: Ensure the organization adheres to relevant national, international, and internal standards and regulations, leading both internal audits and coordinating external audits. Process Improvement: Identify areas for improvement within quality processes and drive the implementation of corrective and preventative actions (CAPAs). Data Analysis & Reporting: Collect, analyze, and report on key quality performance metrics, quality trends, and customer feedback to senior management. Documentation Management: Oversee the creation and maintenance of all QMS documentation, including policies, procedures, and quality records. Training & Culture: Develop and deliver training programs to employees to promote a quality-focused culture and ensure understanding of quality standards and procedures. Leadership: Manage and mentor the quality team, providing guidance and support to ensure high performance and a collaborative environment. Customer Focus: Manage customer complaints and feedback, ensuring timely and effective resolution to maintain high levels of customer satisfaction. Key Skills and Qualifications Leadership and Management: Strong ability to lead and manage a department and motivate teams. Quality Expertise: Deep knowledge of quality management principles, techniques, and frameworks like ISO 9001 or GMP. Analytical Skills: Proficiency in data analysis, trend identification, and performance monitoring. Communication: Excellent communication, both written and verbal, to effectively report to management and train staff. Problem-Solving: Strong ability to identify problems and develop effective strategies to achieve quality targets. Preferred: Industrial Engineering graduate with related work experience. #J-18808-Ljbffr

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