Quality Assurance Manager

14 hours ago

Quezon City, National Capital Region, Philippines AMA Education System Full time $104,000 - $130,878 per year

An Academic QA (Quality Assurance) Manager job description includes developing and implementing academic quality frameworks, ensuring compliance with internal governance and external regulations, monitoring and improving academic processes, managing quality data and reports, and conducting internal audits to uphold academic standards and enhance the overall educational experience. They often oversee teams, develop policies, and work with faculty and staff to integrate quality into curriculum and student support systems.

Key Responsibilities:

Strategic Quality Management:

  • Design, implement, and maintain the organization's academic quality management system, aligning with established academic quality frameworks and standards.

Policy & Procedure Development:

  • Create and update academic quality manuals, policies, and procedures to ensure consistency and compliance across departments.

Compliance & Governance:

  • Ensure all academic activities and programs comply with internal governance, external regulatory bodies, and industry best practices.

Audits & Reviews:

  • Conduct internal and external process reviews and audits to assess adherence to standards and identify areas for improvement.

Data Analysis & Reporting:

  • Collect, analyze, and report on quality metrics, identifying trends and making recommendations for enhancements to the academic framework.

Team Leadership:

  • Lead and mentor the QA team, guiding them in implementing quality assurance practices and methodologies.

Stakeholder Collaboration:

  • Work closely with faculty, department heads, and other administrative staff to promote and integrate quality assurance into all academic processes and student services.

Risk Management:

  • Identify potential risks to academic quality, develop strategies to mitigate them, and ensure consistent implementation of corrective actions.

Continuous Improvement:

  • Drive continuous improvement initiatives, making recommendations for new technologies, methods, and processes to enhance academic quality and outcomes.

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