Technical Support Specialist

3 weeks ago


Cagayan Philippines Buscojobs Full time

Technical Support Specialist (Cainta)

Makati, National Capital Region Asia Systems Group, Inc. · Posted today

Job Description
  • Job responsibilities: handle various IT related jobs at the office such as installation of software, deployment of machines (laptops and desktops), networking, troubleshooting of user issues and other regular IT jobs
  • Act as data protection officer for the company - in charge of data security
  • Monitor server logs and firewall logs
  • Monitor CCTV cameras
  • Prepare inventory of assets, IT alerts/reports, monitoring logs
  • Prepare status reports on activities
  • Other technical activities
Job Requirements
  • Graduate of 4 year computer science course
  • At least 2 years experience in IT technical support role
  • Knowledgeable in both hardware and software troubleshooting
Salary & Benefits
  • Salary: Php13,000.00 - Php15,000.00 per month
  • Benefits: Health insurance
  • Schedule: 8 hour shift, Day shift
  • Supplemental Pay: 13th month salary
COVID-19 considerations

Protocols on acrylic dividers, alcohol, air purifier in the office.

Ability to commute/relocate
  • Makati City: Reliably commute or planning to relocate before starting work (required)
License/Certification
  • Microsoft certification (preferred)
IT Technical Support Specialist

Technical Support Specialist (Web and Systems) – Remote

Job Description
  • Design, develop, and maintain responsive, user-friendly websites aligned with business requirements.
  • Integrate websites with CRM systems and other third-party software tools for seamless data flow.
  • Implement and customize plugins, APIs, and new features as needed.
  • Monitor website performance and optimize for speed, security, and SEO.
  • Provide ongoing website troubleshooting, bug fixes, and technical support.
  • Generate and automate reports from web platforms, databases, and CRM tools.
  • Ensure websites are mobile-optimized and cross-browser compatible.
  • Maintain documentation of web systems, integrations, and updates.
  • Collaborate with design, marketing, and operations teams to implement new functionalities.
  • Stay updated with industry best practices, tools, and technologies to recommend improvements.
  • Assist in managing website hosting, backups, and security protocols.
  • Ensure compliance with data privacy, accessibility, and security standards.
Qualifications
  • Proficiency in Java, HTML, Python, and general coding fundamentals
  • Basic understanding of backend website structures and CMS systems
  • Familiarity with CRM setup and process automation (Monday.com, Zoho preferred)
  • Problem-solving mindset and willingness to learn on the job
  • Ability to communicate technical information clearly to non-technical users
  • Up to 2 years of relevant experience (recent graduates welcome)
Benefits
  • Fully remote
  • Full-time employment with competitive salary and benefits
  • Medical, dental, and vision insurance coverage
Customer Service Representative

Posted today

Job Description
  • Customer Service Representatives are responsible for managing various customer issues depending on account assignment (billing and collections support, client inquiries, product support or inbound sales).
  • Open to fresh graduates and college undergraduates with related working experience
  • BPO experience is an advantage
  • Must have good English communication skills
  • Willing to work in Alabang on shifting schedules
Customer Service Associate

Makati, National Capital Region · CEMEX · Posted today

Job Description
  • Prompt and accurate sales order creation (voice/electronic) in accordance to policies and system procedures to ensure efficient order fulfillment.
  • Handle complaints to be logged, followed up, and closed based on defined service levels; define SLAs with departments (Logistics, Operations, Commercial, Technical, Procurement).
  • Manage customer relationships and ensure inquiries, requests, and tasks are coordinated within defined service levels to exceed expectations.
  • Inform and regularly update clients on the company’s customer contact tools to facilitate order fulfillment.
Customer Service Representative (Various postings)

Posted today

Job Description
  • As a Customer Service Representative, manage customer issues depending on account assignment (billing, collections, inquiries, technical or product support, or inbound sales).
  • Qualifications vary by posting; common requirements include 0-5 years in customer service, good English communication, and willingness to work full-time.
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