Technical Support

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Technical Support Specialist

Makati, National Capital Region
Asia Systems Group, Inc.

Posted today

Job Description

• Job responsibilities: handle IT-related tasks at the office including installation of software, deployment of machines (laptops/desktops), networking, troubleshooting user issues, and other regular IT duties.
• Act as data protection officer for the company and in charge of data security.
• Monitor server logs and firewall logs.
• Monitor CCTV cameras.
• Prepare inventory of assets, IT alerts/reports, and monitoring logs; prepare status reports on activities.
• Other technical activities as needed.

Job Requirements

• Graduate of 4-year computer science course.
• At least 2 years experience in IT technical support role.
• Knowledgeable in both hardware and software troubleshooting.
• Microsoft certification (preferred).

Salary : Php13,000.00 - Php15,000.00 per month

Benefits :

• Health insurance

Schedule :

• 8 hour shift
• Day shift

Supplemental Pay :

• 13th month salary

COVID-19 considerations : office protocols including acrylic dividers, alcohol, air purifier.

Ability to commute/relocate :

• Makati City: Reliably commute or planning to relocate before starting work (required)

IT Technical Support

Posted today

Job Description

• Desktop Support Engineer responsible for repairing, maintaining, and upgrading hardware and equipment to ensure optimal workstation performance.
• Troubleshoot problems, provide end-user assistance, and escalate to higher levels as needed; manage service requests, software installations, and new computer setups.

Qualifications

• Must have at least 1 year of IT Support experience.
• Open to project-based employment (1-year renewable contract).
• Willing to work in Makati, Monday to Friday, 7:00 AM to 4:00 PM; willing to render OT on weekends/rest days if needed.
• Education: Bachelor’s degree (preferred).
• Experience: IT Support 1 year (preferred).

Job Type : Fixed term; Contract length: 12 months

Technical Support Manager

Posted 334 days ago

Job Description

• Permanent role as a Service Supervisor responsible for upkeep of company assets deployed countrywide; on-site and remote implementations.
• Deliver concise reports and outputs; supervise remote and on-site asset technical support, updates and documentation; hardware/software installation and configuration.
• Oversee asset maintenance and assist in R&D of IT hardware requirements; manage COP/COI-related processes.
• Requirements: background in IT with remote/on-site support, hardware/software installation; minimum 7 years experience; team management experience; willingness to work onsite in Ortigas and do field work if needed.

Ecosystem (Technical Support Representative)

Posted today

Job Description

• Support Ecosystem Cloud Sales Team; build relationships with cloud technology partners (Microsoft, Google, Amazon) to drive adoption and resale opportunities.
• Provide resolution for internal and customer-related technical support cases; stay up to date with Google Workspace; create knowledge base articles.
• Work with product teams to troubleshoot issues; support global Ecosystem Sales Directors and enablement teams on Google Workspace transactions.
• Qualifications: bachelor’s degree (IT-related preferred); open to college undergraduates with relevant experience; 1 year of technical support experience; familiarity with Windows OS and security (preferred).

Work location: Boni, Mandaluyong; temporary work-from-home/hybrid setup.

Technical Support Representative (TSR)

Posted today

Job Description

• Urgent hiring for IT Service Desk and Technical Support Representative to provide expert advice and information to customers; focus on customer service and consultative selling to drive profitability and sales.
• Location: BGC, Taguig; onsite work required.
• Perks include HMO up to 400K for dependents; medicine reimbursement; various benefits.

Qualifications

• Must have 24+ months of technical service or IT service desk experience.
• College graduate in computer-related field (for TSR); onsite work required.
• Salary: Php35,000.00 - Php40,000.00 per month (dependent on experience).

Technical Support Representative (TSR)

Posted today

Job Description

• Provide technical assistance; troubleshoot hardware/software problems; assist users with problem resolution.
• Expectations: strong problem-solving, teamwork, attention to detail, knowledge of OS/software, and good interpersonal skills.
• Perks: HMO on day 1 for dependents, medicine reimbursement, incentives.

Qualifications

• College graduate with 1 year IT experience in BPO; or 2 years IT experience for undergraduates; excellent communication; onsite availability.

Salary : Php22,000.00 - Php35,000.00 per month

Benefits :

• Health insurance
• Paid training

Location and shiftDetails vary by role; refer to individual postings for specifics.

IT Technical Support Specialist (Alternate)

IT Technical Support Specialist

Posted today

Job Description

• Desktop Support Engineer responsibilities include repairing, maintaining, and upgrading hardware; troubleshooting and providing end-user support; escalate as needed.
• Responsibilities mirror prior IT support postings: investigate, diagnose, resolve, and recover hardware/software problems; manage service requests and computer setups.

Qualifications

• 1 year IT Support experience; project-based opportunities; willingness to work in Makati; 7 AM-4 PM; OT as needed.
• Education: Bachelor's degree preferred; IT Support experience 1 year preferred.

Note: This posting includes multiple roles with similar titles across locations; verify specific posting for exact requirements and benefits.

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