
It Technical Support Specialist
20 hours ago
Overview
Technical Support Specialist opportunities in Antipolo. Multiple listings included with varying requirements and benefits. The role generally involves providing technical assistance, troubleshooting, and customer support for software/hardware via remote or onsite means, and coordinating with internal teams or manufacturers as needed.
Responsibilities- Respond to user and client queries, gather information to identify root causes, and devise solutions to resolve issues.
- Directly resolve issues where possible, including remote troubleshooting and hands-on examination of settings and systems.
- Escalate to internal developers or vendors when necessary, with detailed records of problems and attempted solutions.
- Maintain detailed records of issues and knowledge base articles for known issues or functionalities.
- Conduct periodic system checks and tests; ensure software updates do not cause excessive downtime.
- Coordinate with cross-functional teams to ensure timely resolution of tickets and compliance with SLAs.
- Provide training or mentoring to junior staff as required; participate in on-call or after-hours support when needed.
- Genuine customer-first approach with strong communication and interpersonal skills.
- Experience in a comparable service desk or technical support role; 2+ years preferred for many listings.
- Strong analytical and problem-solving abilities; ability to translate technical terms for non-technical users.
- Ability to work in a team and handle multiple priorities in a fast-paced environment.
- Educational background varies by listing (Bachelor’s degree in Computer Science/IT or equivalent; some listings accept vocational certifications or high school with relevant experience).
- Knowledge/experience in networking, cybersecurity, PKI, or relevant IT concepts may be required depending on the listing.
- Health insurance (HMO) coverage for employee and dependents in many postings.
- Competitive compensation or monthly allowances where noted.
- Paid time off, holidays, and potential bonuses or incentives.
- Opportunities for training, career development, and team events.
Locations include Antipolo and other Philippine cities; some roles are hybrid or onsite depending on the listing. Shifts may include evenings, nights, weekends, or holidays as required.
Application NoteApplicants should review each listing for specific requirements (education, experience, certifications) and tailor their resume accordingly. Some postings include additional questions or salary expectations during the application process.
#J-18808-Ljbffr-
Technical Support Specialist
1 week ago
, Cagayan, Philippines Buscojobs Full timeTechnical Support Specialist (Cainta) Makati, National Capital Region Asia Systems Group, Inc. · Posted today Job Description Job responsibilities: handle various IT related jobs at the office such as installation of software, deployment of machines (laptops and desktops), networking, troubleshooting of user issues and other regular IT jobs Act as data...
-
Sales Technical Support
20 hours ago
, Cagayan Valley, Philippines Isource Asia Business Solutions Corporation CDO Branch Full timeOverview Sales Technical Support – Isource Asia Business Solutions Corporation CDO Branch Salary: ₱10-15K (Monthly) On-site - Cagayan Experience: 3-5 Yrs Exp Employment Type: Full-time Location: J.R. Borja Ext, Cagayan, Philippines Job Description Provide onsite technical service, repair, installation for printers and scanners Qualifications ...
-
Technical Support
1 week ago
, Cagayan, Philippines Buscojobs Full timeExecutive-Level Jobs - Your Exclusive Access to Preselected Top Positions with SalaryBenchmarks. Register now to explore opportunities and connect with right contacts. Technical Support Specialist Makati, National Capital RegionAsia Systems Group, Inc. Posted today Job Description Job responsibilities: handle IT-related tasks at the office including...
-
It Technical Support
1 week ago
, Cagayan, Philippines Buscojobs Full timeMakati, National Capital Region Asia Systems Group, Inc. IT Technical Support (Multiple Listings) Posted today Job Description Job responsibilities Handle various IT-related jobs at the office such as installation of software, deployment of machines (laptops and desktops), networking, troubleshooting user issues, and other regular IT tasks. Act as...
-
Technical Support Representative
21 hours ago
, Cagayan Valley, Philippines Buscojobs Full timeTechnical Support Representative - Taytay Posted today Job Description You will : Provide outstanding customer service and support by resolving telephone inquiries from customers Enhance customer relationships and contribute to building customer loyalty through the delivery of accurate and timely information Navigate computer systems to track calls, gather...
-
Technical Service Representative
23 hours ago
, Cagayan Valley, Philippines Buscojobs Full timeTechnical Service Representative (Binan area) Posted 1 day ago Job Description The Technical Services Specialist will provide technical advice and support to customers during and after product sales. You will be the lead contact for customers and stay ahead of technology and business practices through workshops, research and professional meetings. Key...
-
Technical Writer
21 hours ago
, Cagayan Valley, Philippines Buscojobs Full timeOverview FlexJobs Has 100% Verified Jobs , Resume Help, Career Tools. Sign Up Now With 14-Day Trial. Don't Waste Time With Other SitesThat Post Scams & Junk. Find Legit Jobs & Companies Now. AI Auto Apply. AI Job Search. Avoid Return to Office. Legit Part & Full Time. 2025's Best Jobs . Top Jobs 2025. Technical Writer Posted 1 day ago Job Description The...
-
Technical Support Specialist
2 weeks ago
, Cagayan, Philippines Buscojobs Full timeJob Listings Summary This advertiser contains multiple listed positions. The content below preserves the original job information while applying clean formatting using allowed HTML tags. For each listing, responsibilities and qualifications are highlighted where provided. 1) Technical Support Specialist – Shopify App (BPO context) Location: Makati,...
-
, Cagayan Valley, Philippines Buscojobs Full timeHelp Desk Job Description We Are Hiring: Customer Care Support Qualifications: Willing to work on a graveyard shift With or without experience Bachelor's degree holder (any course) Willing to be assigned at BGC, Taguig Job Type: Full-time Life insurance Help Desk Analyst Job Description Company Description IT BY DESIGN provides MSP-focused technical...
-
Senior Technical Support Specialist
1 week ago
, Cagayan, Philippines Buscojobs Full timeSenior Technical Support Specialist Network Security Makati, National Capital Region Asia Systems Group, Inc. Posted today Job Description Job responsibilities handle various IT related jobs at the office such as installation of software, deployment of machines such as laptops and desktops, networking, troubleshooting of user issues and other regular IT jobs...