Client Service Associate

Customer Service Representative

Location: Pasig, Palawan Gratitude Inc. | Posted today

Job Description

Overview: Our Customer Service Representatives are vital members of our company. You will field customer inquiries and provide solutions that help create excellent customer experiences. You will have the chance to work in a highly collaborative and engaging environment that provides dynamic interactions with different cultures as well as opportunities to grow your potential and develop your career.

• Responsibilities : Provide excellent customer service through active listening; Work with confidential customer information in a secure manner; Aim to resolve issues on the first call by being proactive; Communicate with customers.

• Qualifications : Filipino citizen or with equivalent legal status; Proven oral and written English communication skills; Strong logic and problem-solving skills; Availability to work in various shifts; Skill in using Windows operating systems; Organization and work prioritization skills; TP PSG

Job Types: Full-time, Permanent

Salary: Php21,000.00 - Php22,000.00 per month

Benefits: Flextime; Paid training; Pay raise

Schedule: 8 hour shift; Shift system

Supplemental Pay: 13th month salary; Bonus pay; Overtime pay; Performance bonus; Yearly bonus

COVID-19 considerations: Always

Customer Service-inbound

Location: Pasig, Palawan Acom Consumer Finance Corporation | Posted today

Job Description

Responsibilities: Assists and answers the client’s concerns for their account; Maintains a good relationship between the company and its clients; Performs other duties as assigned.

• Requirements: Bachelor’s degree holder; Above average communication skills; Fresh Graduates welcome; Computer Literate (MS Office); Willing to work on shifting schedules, weekends/holidays; Willing to report to Ortigas Center, Pasig City; Can start ASAP

Benefits and Privileges: Sick leave; Vacation leave; Bereavement leave; HMO; Life Insurance; 5-day work week; Work-Life Balance

Salary: Php12,400.00 - Php19,000.00 per month

Customer Service Representative (Collection)

Location: Ortigas Pasig City

Job Description

Delivering outstanding support to clients of big brands. Responsibilities include answering calls, sorting inquiries, ensuring timely requests, maintaining files, and delivering high caliber service.

• Offer: Up to Php18,000 - Php27,000; Allowances; Monthly incentives; Leave credits; Insurance; HMO; Career development

Requirements: At least SHS/HS graduate or equivalent; 6+ months BPO experience; Good English; Computer literate; Start ASAP

Job Types: Full-time, Fresh graduate

Salary: Php18,000.00 - Php25,000.00 per month

Benefits: Flexible schedule; Flextime; Health/Life insurance; Promotion opportunities; Paid training

Schedule: 8 hour shift; Shift system

Supplemental Pay: 13th month; Bonus; Overtime; Yearly bonus

Customer Service Representative (Wfh)

Location: Pasig, Palawan Jobtask | Posted today

Job Description

Hiring CSRs with open to high school to college graduates with at least 6 months BPO experience; Willing to work onsite; Experience in sales accounts preferred. Benefits include competitive salary, allowances, perks, 1-day hiring process, and higher passing rate.

• Job Types: Full-time, Permanent
• Salary: Php26,000.00 - Php28,000.00 per month
• Benefits: Company Christmas gift; Company events; Free parking; Health insurance; On-site parking; Paid training
• Schedule: 8 hour shift; Fixed shift; Mon-Fri
• Supplemental Pay: 13th month; Performance bonus; Tips

Location: Pasig City; Relocation/onsite requirements may apply

Customer Service Representative - (Wfh) – CNX/CVGS/IBM background

Location: Pasig, Palawan Outsourceph. | Posted today

Job Description

Responsibilities include delivering service excellence, handling customer inquiries, and using empathy, courtesy, and professionalism; Escalation when needed; Up-selling where appropriate.

• Requirements : Excellent reading, verbal and written communication; Strong phone handling; Able to understand and communicate complex ideas; Open to feedback; Knowledge of CX best practices; Customer orientation

Salary: Php25,000.00 per month; Benefits include paid training, health/Life insurance, flex schedule, promotions, work from home

Customer Service Advisor - Concentrix

Location: Bridgetowne, Pasig | Posted today

Job Description

Responsibilities include customer service delivery, handling inquiries and complaints, and maintaining client relationships.

• Benefits: Paid training; Competitive salary; Monthly incentives; Vacation entitlement; Career advancement

Qualifications: 6 months BPO experience; English skills; Willing to work on-site and shifting schedule

Customer Service Representative (CSR) – Wfh

Location: Pasig/Ortigas | Posted today

Job Description

Responsibilities: Answer calls, manage inquiries, provide products/services recommendations, up-sell where appropriate

• Minimum Qualifications: Computer skills; Excellent communication; Product knowledge; Patience; Ability to work with minimal supervision

Schedule: 8 hour shift

Customer Service Team Lead Local Account

Location: Pasig, Palawan Transec BPO Solutions Inc. | Posted today

Job Description

Lead a team of Customer Service Associates to exceed performance metrics. Duties include coaching, QA review, staffing, and reporting to client. Schedule: Day shift; Local account.

Qualifications: Bachelor’s degree preferred; 1+ year supervisory experience in BPO; Strong customer service, analytical, and leadership skills; Excellent communication in English/Filipino

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