Client Service Associate I

3 weeks ago

Metro Manila Philippines JPMorganChase Full time

Overview

Client Service Associate I role at JPMorganChase. As a Client Service Associate within the Solution Center Operational Efficiency Team, you will learn how each Solution Center team works and will partner with them to promote process improvements, productivity improvement, cost-reduction, and lean culture by understanding current pain points, non-value-added steps and redundancy. You will prioritize and work with teams to implement process improvements and track benefits, and you will gain an understanding of successful initiatives on other teams that may be replicated elsewhere. You will also assist in facilitating LEAN training and provide mentoring to leaders in adopting LEAN methodologies.

Responsibilities
  • Learn LEAN methodologies and identify, implement and track process improvements and quick wins across the organization.
  • Learn how each team works by collaborating with subject matter experts and shadowing teams.
  • Effectively facilitate one-on-one meetings, group meetings and various training events.
  • Assist in customizing LEAN tools for each team.
  • Apply strategic thinking and planning skills and conduct analytical thinking to determine benefits and results.
Qualifications
  • Required Qualifications, Capabilities And Skills
  • Excellent communication, facilitation and presentation skills.
  • Excellent organizational and time management skills.
  • Confident and willing to question conventional wisdom.
  • Aptitude for remaining composed and confident under pressure.
  • Passion for improving systems and processes.
  • Embrace new and emerging technologies such as AI-driven tools.
  • Strong attention to detail, ability to multitask with a strong customer focus.
  • Positive personal brand and the ability to motivate others and hold them accountable.
  • Ability to work with little supervision.
  • Preferred Qualifications, Capabilities And Skills
  • Prior Six Sigma or LEAN experience
  • Prior experience in project management and/or quality assurance
  • Advanced Excel skills
  • Experience with MS Office suite including SharePoint, PowerPoint and Teams
  • Excellent communication, facilitation (workshops), negotiation and influencing skills with the ability to build strong partnerships at all levels
About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to consumers, small businesses and many of the world’s most prominent clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary, location-based pay, and potential incentive compensation. Benefits include comprehensive health care coverage, retirement savings, and other programs based on eligibility. Details about compensation and benefits are provided during the hiring process.

Equal Opportunity

We are an equal opportunity employer and value diversity and inclusion. We do not discriminate on the basis of any protected attribute and we provide reasonable accommodations for applicants and employees with religious practices and mental health or physical disability needs. For more information about accommodations, visit our FAQs.

#J-18808-Ljbffr

  • Fund Servicing Associate I

    2 weeks ago

    , Metro Manila, Philippines JPMorgan Chase & Co. Full time

    Overview If you’re passionate, curious and ready to make an impact, we’re looking for you to help us grow our businesses for the future. As a Fund Servicing Associate I within Securities Services Operations team, you will play a pivotal role in enhancing our operational services related to fund accounting and administration. Your work will have a...

  • Fund Servicing Associate I

    2 weeks ago

    , Metro Manila, Philippines JPMorganChase Full time

    Overview Join to apply for the Fund Servicing Associate I role at JPMorganChase If you’re passionate, curious and ready to make an impact, we’re looking for you to help us grow our businesses for the future. As a Fund Accounting Team Leader within the Fund Accounting Operations team, you'll be responsible for delivering fund service trade operations,...

  • Client Service Associate

    1 week ago

    , Metro Manila, Philippines JPMorganChase Full time

    Join to apply for the Client Service Associate role at JPMorganChase Overview Step into the role of a Client Service Senior Associate within our Commercial & Investment Bank (CIB) and become an integral part of our clients' success stories. As the primary point of contact, you'll build strong relationships with high-level executives, delivering tailored...

  • Client Ops Associate I

    2 weeks ago

    Manila, National Capital Region, Philippines JPMorgan Chase Full time ₱1,200,000 - ₱2,400,000 per year

    Join our dynamic Client Operations team and be at the forefront of innovation in the banking industry. This role offers an exciting opportunity to engage with clients, address inquiries, and optimize service operations, all while contributing to our culture of excellence and efficiency.As a Client Operations Associate I within our team, you will play a...

  • Client Operations Associate I for Client Onboarding

    3 days ago

    Manila, National Capital Region, Philippines JPMC Candidate Experience page Full time ₱900,000 - ₱1,200,000 per year

    Join our dynamic Client Operations team and be at the forefront of innovation in the banking industry. This role offers an exciting opportunity to engage with clients, address inquiries, and optimize service operations, all while contributing to our culture of excellence and efficiency.As a Client Operations Associate I within our team, you will play a...

  • Account Manager I

    3 weeks ago

    , Metro Manila, Philippines JPMorgan Chase & Co. Full time

    Join our Client Offboarding Operations team as an Account Manager I, where you will leverage your specialized expertise to streamline offboarding processes for Commercial Banking clients. As an Account Manager I within Client Offboarding Operations, you possess specialized expertise in handling processes for Commercial Banking clients and segments. You will...

  • Client Service Associate

    3 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Job Description Service Associate is responsible for providing services such as account opening and client verification, account maintenance, other special services and all other miscellaneous services that bank may offer. Qualifications Bachelor's Degree in any field, preferably business-related Preferably at least one (1) year experience in branch banking...

  • Reference Data

    5 days ago

    , Metro Manila, Philippines JPMorganChase Full time

    Reference Data - Trade Lifecycle Associate I Step into the role of Trade Lifecycle Associate I at JPMorganChase where you will be a vital part of managing the pre‑ and post‑trading life cycle. Your expertise in reference data setup is essential in ensuring seamless trade processing and operational excellence. Responsibilities Perform asset setup,...

  • Quality Associate I

    5 days ago

    , Metro Manila, Philippines JPMorganChase Full time

    Job Description Introducing the role of Quality Control Associate I – a pivotal position where your expertise will shape the future of our business operations. In this role, you will be at the forefront of maintaining a robust and disciplined control environment, ensuring that our processes are not only efficient but also sustainable. Your keen eye for...

  • Tax Associate I

    4 days ago

    Philippines STAFFVIRTUAL (a brand of Virtoren Services, Inc.) Full time ₱408,000 - ₱924,000 per year

    Job Title: Tax Associate IAbout the Client:Our client offers a comprehensive, human-centric suite of technology services from IT and cybersecurity to print, communications, AV, and security all designed to simplify operations, enhance efficiency, and support modern workplace needs. Whether its a one-time purchase or a fully managed solution, they provide...