Banking Customer Service Professional
3 weeks ago
Manulife Lapu-Lapu, Central Visayas, Philippines Manulife Contact Center is looking for Banking Customer Service Professional (₱30,000 Sign-On Bonus for hires starting September 1 - November 30, 2025 ) who are genuinely excited to help our customers. In this role, you will engage and connect with clients across the United States/Canada/Asia to provide product and services information and help resolve emerging concerns. Position Responsibilities Answer incoming customer calls regarding policy / contract information, issues, service questions and general client concerns Deliver excellent customer service by accurately and efficiently answering customer inquiries and request Resolve or negotiate “win-win” solutions to caller issues directly or by consulting with appropriate resources Document and track significant caller discussions or complaints and follow-up customer calls whenever necessary Regularly communicate significant production updates and challenges to management as well as to the business unit in a timely manner, in verbal and written formats Required Qualifications EXPERIENCE: At least one year of call center experience (international voice) handling banking account/s EDUCATION: High School/Senior High/Vocational Course/1-year completed in a Bachelor's program SCHEDULE: Amenability to work at night full-time, shifting schedules, weekends, and Philippine holidays (when needed) HYBRID WORK ARRANGEMENT: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation) Should also be amenable to work in Mactan Newtown, Lapu-lapu City Preferred Qualifications Excellent English communication skills (spoken and writing). Strong customer service skills (ability to build rapport, demonstrate empathy and outline key steps in delivering good customer service). Strong analytical and problem solving skills to comprehend, solution and act on presented customer concern or problem. Minimum keyboarding skills of at least 35 words per minute. Ability to multi-task and navigate multiple applications at the same time. When you join our team We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. Seniority level Entry level Employment type Full-time Job function Customer Service Industries Insurance #J-18808-Ljbffr
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Customer Service Professional
4 days ago
Lapu-Lapu, Philippines Manulife Full timeManulife Lapu‑Lapu, Central Visayas, Philippines Customer Service Professional (₱30,000 Sign‑On Bonus for hires starting September 1 – November 30 , 2025) Manulife Contact Center seeks professionals genuinely excited to help our customers. In this role you will engage and connect with clients across the United States, Canada, and Asia to...
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Customer Service Specialist
2 weeks ago
Lapu Lapu, Philippines J-K Network Services Full timeCOMPANY PROFILE: This company helps customers and business to discover practical solutions to challenging supply chain and operational issues. They are operating in the industry for almost a decade now. Position: Customer Service Specialist (With Free Accommodation) Company Industry: Consultancy Firm Work Location: Lapu Lapu, Cebu Postal Code: 6015 Salary:...
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Customer Service Representative
2 weeks ago
Lapu-Lapu City, Central Visayas, Philippines StaffSmart Outsourcing Full time ₱200,000 - ₱250,000 per yearAbout the roleWe are seeking a passionate and customer-focused Customer Service Representative to join our dynamic team at StaffSmart Outsourcing in Cebu City. In this full-time role, you will be the voice of our company, delivering exceptional customer service and support to our valued clients.What you'll be doingHandling inbound customer calls, emails, and...
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Customer Service Assistant
2 weeks ago
Lapu Lapu, Philippines J-K Network Services Full timeCOMPANY PROFILE: A global company leading in providing integrated platforms and smart technology. The company offers instant access to accurate digital tools and product support. They are known for providing AI products for pioneer and thriving businesses. Position: Customer Service Assistant (IT Park, Cebu) Company Industry: IT Company Work Location: Cebu...
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Customer Service Assistant
2 weeks ago
Lapu Lapu, Philippines J-K Network Services Full timeCOMPANY PROFILE: This company helps customers and business to discover practical solutions to challenging supply chain and operational issues. They are operating in the industry for almost a decade now. Position: Customer Service Assistant (Online Interviews Only) Company Industry: Consultancy Firm Work Location: Lapu Lapu, Cebu Postal Code: 6015 Salary:...
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Customer Service Representative
2 days ago
Lapu-Lapu City, Central Visayas, Philippines Private Advertiser Full time ₱23,000 - ₱28,000 per yearWe're Hiring: Customer Service RepresentativeSalary: ₱23,000 – ₱28,000 (Terms & Conditions Apply)Work Setup: 100% OnsiteHiring Process: Virtual & Onsite – No Final Interview RequiredSupport: Full training, tips, and guidance provided until you receive a job offerAbout the RoleWe're looking for motivated and enthusiastic individuals to join our team...
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Customer Service Representative(Voice)
2 days ago
Lapu-Lapu City, Central Visayas, Philippines YWA HUMAN RESOURCE CORPORATION Full time ₱250,000 - ₱750,000 per yearAbout the role As a Customer Service Representative (Voice) with YWA HUMAN RESOURCE CORPORATION', you will play a crucial role in delivering exceptional customer service to our clients. This full-time position is based in Leyte, Eastern Visayas, and will involve handling inbound and outbound customer calls to provide support, resolve inquiries, and enhance...
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Customer Service Healthcare Account
2 weeks ago
Lapu-Lapu City, Central Visayas, Philippines CPI Management Services Full time ₱250,000 - ₱500,000 per yearAbout the role Join the dynamic team of CPI Management Services' as a Customer Service Healthcare Account. This full-time position is located in Lapu-Lapu City, Cebu, offering an exciting opportunity to provide exceptional customer service in the call centre and customer service industry.What you'll be doingHandling incoming calls and inquiries from...
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Pre-Sales Customer Service Representative
2 weeks ago
Lapu-Lapu, Philippines mc2-unitop lapu lapu Full timemc2-unitop lapu lapu On-site - Lapu-Lapu Fresh Graduate/Student High/Senior High School Full-time Share Job Description Government Mandated Benefits 13th Month Pay Sales Representative is responsible for promoting and selling products or services to potential customers, maintaining customer relationships, and meeting sales targets. They identify customer...
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Lapu-Lapu, Philippines Metacom Careers Full timeOverview Customer Service Representative for Healthcare Account – Metacom Careers is hiring for a HEALTHCARE Account. Join to apply for the Customer Service Representative for Healthcare Account role at Metacom Careers . Qualifications at least SHS graduate minimum of 6 months call center experience handling international voice accounts excellent...
