Food And Beverage Manager
3 weeks ago
Food & Beverage Manager
Posted 1 day ago
Job DescriptionThe Food & Beverage Manager will oversee the Food & Beverage Division of NTQ, leading a team of staff and working closely with the Team Leader to deliver excellent service to resort guests. This role includes managing day-to-day operations, scheduling, mentoring, and training staff, as well as ensuring sufficient manpower during peak seasons. The supervisor will also be actively involved in food preparation, menu suggestions, and event planning. Additionally, they will ensure that VIP guests\' food and beverage needs are met and provide support for other resort needs as assigned by the Operations Manager, General Manager, or President.
Key Responsibilities- Supervise and lead the Food & Beverage team, including the Team Leader and staff, to ensure smooth operations.
- Prepare work schedules and manage manpower requirements, especially during peak seasons.
- Mentor and train team members to maintain service standards and efficiency.
- Oversee food preparation and ensure adherence to quality and presentation standards.
- Participate in food tastings and provide suggestions for menu themes, especially for events.
- Manage inventory of food and beverage supplies to prevent shortages or overstocking.
- Ensure VIP guests receive personalized attention, particularly for their food and beverage preferences.
- Address guest inquiries or complaints promptly and professionally.
- Uphold high standards of service and hospitality across all interactions.
- Assist in planning and executing food and beverage offerings for events and themed activities.
- Collaborate with the Operations Manager and other departments to align with the resort\'s goals.
- Maintain accurate records of attendance, schedules, and inventory.
- Submit periodic reports on team performance, guest feedback, and operational needs.
- Assist in resort-related tasks as assigned by the Operations Manager, General Manager, or President.
- Bachelor\'s degree in Hospitality Management, Food & Beverage, or a related field is preferred.
- At least 2-3 years of experience in a supervisory role in Food & Beverage or hospitality.
- Knowledge of food preparation, presentation standards, and service protocols.
- Strong leadership, organizational, and communication skills.
- Flexibility to work during peak seasons, weekends, and holidays.
- Work is primarily onsite at the resort and may involve long hours during busy periods.
- Role requires a mix of administrative work and hands-on involvement in food and beverage operations.
Full-time, Permanent
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