Asst. Food and Beverage Manager

4 hours ago

Manila, National Capital Region, Philippines Careers at Marriott Full time ₱1,200,000 - ₱2,400,000 per year

HOTEL DESCRIPTION

AC Hotel by Marriott Manila is a 160-key Hotel that will be integrated into the 42-story GLAS Tower, a mixed-use office and commercial building. The hotel offers a range of dining options and amenities to cater to various preferences. The food and beverage options include an all-day restaurant, a specialty restaurant, a lounge, and bars. For meetings and events, the hotel features a function room and 5 meeting rooms, totaling 786 square meters of event space. Guests can also enjoy leisure amenities such as a swimming pool and an exercise room within the hotel. Strategically located, it offers easy access to offices like the Asian Development Bank and Philippine Stock Exchange Center, as well as shopping malls such as SM Megamall and Shangri-La Plaza Mall. Nearby MICE venues like Megatrade Hall. The hotel is expected to open in Q4 2025

JOB SUMMARY

Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.

CANDIDATE PROFILE 

Education and Experience


• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

OR


• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Food and Beverage Operations


• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.


• Provides excellent customer service to all employees.


• Responds quickly and proactively to employee's concerns.


• Uses coaching skills throughout the property.


• Demonstrates self confidence, energy and enthusiasm.


• Motivates and encourages staff to solve guest and employee related concerns.

Ensuring Exceptional Customer Service


• Provides excellent customer service.


• Responds quickly and proactively to guest's concerns.


• Understands the brand's service culture.


• Sets service expectations for all guests internally and externally.


• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.


• Follows up to ensure complaints have been addressed to the guest's satisfaction.


• Develops a relationship with all guests to build repeated clientele internally and externally.

Additional Responsibilities as Assigned


• Complies with all corporate accounting procedures.


• Assists GM as needed with annual Quality audit.



At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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