Customer Development Executive

Overview

Function : UFS CD

Reports to : AREA SALES MANAGER

Location : Dipolog City

About Food Solutions (UFS)

Act like a founder, be part of a Winning team, accelerate your growth, stay ahead of the curve, enjoy the journey: JOIN UFS

Unilever Food Solutions (UFS) is the 2nd largest Business Unit of Unilever, is one of the 3 Power brands of the Foods Business Group, and a global market leader in Food Service. We are an independent Global Business Unit that operates in over 76 countries, and employs ~4000 employees. We have a unique B2B business model focused on serving chefs and our purpose is to free them to love what they do.

We at UFS have a bold and clear ambition and strategy in place for 2030 with a bold ambition on turnover and profitability, by being the best solution provider to our growing operator base. We plan to do this via a product first focus on superiority, by becoming the leader in AI powered Customer experience and by nurturing a Winning culture. We have had a history of delivering with excellence and resilient performance in the past few years. We also strive to stay 3 steps ahead in the industry. For example, our Future Menus Report identifies emerging culinary trends, making us a trendsetter for inspiring innovative solutions for chefs worldwide.

We have a culture of caring deeply not just for our business but also for our people. We foster an entrepreneurial culture built on speed, simplicity, trust, and a deep hunger to grow. Our people thrive on their roles being empowered and end to end - across all functions. We also invest heavily in building future skills and leaders. Our People agenda of Accelerate-Grow-Thrive consistently helps us lead in employee engagement, with scores exceeding Unilever scores across all dimensions and being one of the most engaged teams at Unilever.

Here, you will continuously learn, unlearn, and relearn, challenging yourself to accelerate your development in an end-to-end business and in end-to-end roles. If you are dreaming of contributing to Unilever’s 2nd largest Business unit, a fast-growing business, where you\'re empowered so you can play to win and thrive as part of One Team with One Goal, then come and join us

Our Customer Development Executive is responsible in making sure we provide the best solution to our food business partners such as chefs and food Operators through our best in class brands. As the makers of Knorr, Lady’s Choice, Best Foods, The Vegetarian Butcher and Carte d’or, we aim to collaborate and win with our operators as we engage in collaborative solution selling, ideations, exploring creative recipes and profitability, therefore, growing both our businesses as we serve relevant dishes to our diners.

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are passionate about food, have high adversity quotient, strong business acumen and believe in working collaboratively with customers such as chefs and food business owners then this role is just for you

• To generate sales of Unilever Food Solutions products and penetrate an assigned territory at a profit and in a manner that ensures long-term viability
• To generate sales and achieve agreed target of Food Solutions products, increase product penetration both in targeted existing and new customers and build excellent business relationships
• The achievement of the agreed Sales Budgets in terms of sales volume and/or sales value
• Monitor pricing and ensure application of correct prices at point-of-sale; implement standard of UFS selling skill and chefmanship skill
• Plan the routing to maximize time spent at point-of-sale; check and act immediately on out of stock
• Check assortment and act on availability of our brands
• Ensure shelf space in line with planograms; introduce innovations within the set timeframe and maximize visibility; ensure qualitative in-store presence of our brands; negotiate local actions in line with company policies
• Sell in promotions and negotiate best available promo locations
• Implement the national key account agreements and report on the gaps per POS
• Targeting the right operator
• Able to identify size of opportunity of operator
• Creating and sustaining demand: introducing our products with operator through recipes & menu
• Growing the number of uses & applications of UFS products through chefmanship skill and help the operator to build a bigger repertoire of dishes
• Able to use marketing & merchandising support in line with operator needs

• Bachelor’s/College Degree, Economics, Business studies/Administration/Management, Marketing, Commerce, HRM or equivalent
• Has Culinary background, (this includes leading and managing running Kitchen operation, exposed in commissary activities and value chain)
• Is self motivated, agile and has passion for food
• High drive for learning and breakthrough thinking
• Enjoys collaboration, creative work and winning with customers
• Must know how to drive and willing to do field work within the area

• Business Acumen
• Account management
• Problem Solving and Solution Selling
• Negotiation Skills
• Commercialism
• Culinary Skills
• Presentation and Communication skills

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

• Critical SOL (Standards of Leadership) Behaviors
• PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
• PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
• CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
• AGILITY: Explores the world around them, continually learning and developing their skills.

We highly encourage applicants to exclude information on age, gender, and school/s in view of Equity, Diversity, and Inclusion. Unilever assesses candidates based on skills, performance, experience and leadership.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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