AR Claims Team leader | Pasay

4 weeks ago

Pasay, Philippines Access Healthcare Full time

Director Talent Acquisition at Access Healthcare Services This is a full-time opportunity for an experienced Team Leader to join the Accounts Receivable team at Access Healthcare Services Manila, Inc. Based in Pasay City, Metro Manila, you will play a key role in leading a team of Customer Service Representatives to deliver excellent service and achieve key performance targets. What you’ll be doing Oversee a team of Customer Service Representatives to ensure high levels of productivity and performance Monitor team metrics and KPIs, identifying areas for improvement and implementing effective strategies Provide hands-on coaching, training and development to team members to enhance their skills and capabilities Communicate effectively with the wider business to elevate issues and provide updates on team performance Foster a positive, collaborative team culture and promote the company's values and vision Collaborate with the broader Accounts Receivable department to drive continuous process improvements What we’re looking for Minimum 2 years’ experience in a Team Leader or Supervisor role within a Customer Service or Accounts Receivable environment Proven track record of leading and motivating a high‑performing team to achieve key targets Excellent communication and interpersonal skills, with the ability to build strong relationships across the business Strong analytical and problem‑solving skills to identify and resolve operational issues Solid understanding of call centre and accounts receivable processes and best practices Passionate about delivering exceptional customer service and driving continuous improvement Seniority level Not Applicable Employment type Full‑time Job function Health Care Provider Telephone Call Centers Referrals increase your chances of interviewing at Access Healthcare by 2x Get notified about new Claims Team Lead jobs in Pasay, National Capital Region, Philippines. #J-18808-Ljbffr

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