AR Claims Team Leader | Healthcare BPO
4 weeks ago
About the role As an AR Claims Team Leader at Access Healthcare Services Manila, Inc., you will play a pivotal role in managing and supporting a team of claims specialists within our healthcare business process outsourcing (BPO) operations. This full-time position is based in Pasay City, Metro Manila. You will be responsible for overseeing the efficient and accurate processing of healthcare claims, ensuring seamless customer service and maintaining high levels of team performance. What you'll be doing Manage a team of AR claims specialists, providing coaching, mentoring and oversight to ensure exceptional claim processing and resolution Monitor and analyse team performance metrics to identify areas for improvement and implement strategies to enhance productivity and service quality Collaborate with the wider claims and customer service teams to resolve complex claims and escalations Provide regular feedback and support to team members, setting clear goals and development plans Ensure compliance with all relevant healthcare industry regulations and internal policies Identify training needs and work closely with the training team to upskill and empower your team Contribute to the continuous improvement of claims processes and procedures What we're looking for 3-5 years of experience in a supervisory or team lead role within a healthcare BPO or claims processing environment Strong understanding of healthcare claims management, including regulations, policies and procedures Excellent communication and interpersonal skills, with the ability to motivate and develop a high-performing team Analytical mindset with the ability to use data and metrics to drive process improvements Proficient in Microsoft Office applications (Excel, Word, PowerPoint) Bachelor's degree or equivalent in a relevant field What we offer Competitive salary and performance-based bonuses Comprehensive healthcare benefits package Opportunities for career development and advancement Supportive and collaborative work environment Team-building activities and social events About us Access Healthcare Services Manila, Inc. is a leading provider of healthcare business process outsourcing (BPO) solutions. We partner with healthcare organisations across the globe to streamline their operations, enhance customer experiences and drive positive outcomes. With a strong focus on innovation, compliance and service excellence, we are committed to empowering our clients and creating a positive impact on the healthcare industry. Apply now to join our dynamic team and be part of our exciting growth journey #J-18808-Ljbffr
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AR Medical Claims | Healthcare BPO
4 weeks ago
Pasay, Philippines Access Healthcare Services Manila, Inc. Full timeAbout the role We are seeking an experienced AR Medical Claims Specialist to join our growing team at Access Healthcare Services Manila, Inc. In this full-time role, you will be responsible for handling a variety of medical insurance claims and related customer service tasks. Based in our Pasay City office, this position is an excellent opportunity to...
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Team Leader | Healthcare BPO
3 weeks ago
Pasay, Philippines access healthcare Full timeJob description Access Healthcare is looking for experienced and dedicated Healthcare BPO Team Leaders to oversee and manage a Pioneer team of healthcare CSRs. The ideal candidate will have a strong background in healthcare account management, a solid understanding of U.S. healthcare laws, and a proven track record of achieving operational excellence. Key...
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AR Claims Team leader | Pasay
4 weeks ago
Pasay, Philippines Access Healthcare Full timeDirector Talent Acquisition at Access Healthcare Services This is a full-time opportunity for an experienced Team Leader to join the Accounts Receivable team at Access Healthcare Services Manila, Inc. Based in Pasay City, Metro Manila, you will play a key role in leading a team of Customer Service Representatives to deliver excellent service and achieve key...
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Prior Authorization Team Leader | Healthcare BPO
4 weeks ago
Pasay, Philippines access healthcare Full timeAbout the role As the Prior Authorization Team Leader at access healthcare, you will play a pivotal role in overseeing a team of specialists responsible for securing approvals and authorisations for healthcare services on behalf of patients. This full-time, office-based role in Pasay City, Metro Manila will have you leading a high-performing team and...
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Prior Authorization Team Leader
2 weeks ago
Pasay, National Capital Region, Philippines access healthcare Full time ₱2,000,000 - ₱2,500,000 per yearAbout the role As the Prior Authorization Team Leader at access healthcare, you will play a pivotal role in overseeing a team of specialists responsible for securing approvals and authorisations for healthcare services on behalf of patients. This full-time, office-based role in Pasay City, Metro Manila will have you leading a high-performing team and...
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Customer Service Team Leader
2 weeks ago
Pasay, National Capital Region, Philippines Access Healthcare Full time ₱600,000 - ₱720,000 per yearJob description:Access Healthcare is looking for experienced and dedicated Healthcare BPO Team Leaders to oversee and manage a Pioneer team of healthcare CSRs.The ideal candidate will have a strong background in healthcare account management, a solid understanding of U.S. healthcare laws, and a proven track record of achieving operational excellence.Key...
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Prior Authorization Specialist | Healthcare BPO
4 weeks ago
Pasay, Philippines access healthcare Full timeJob description: Access Healthcare is looking for motivated and detail-oriented individuals to join our Healthcare Prior Authorization team. Key Responsibilities: Review and process prior authorization requests from healthcare providers. Verify patient insurance coverage and ensure compliance with payer requirements. Coordinate with healthcare providers,...
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Healthcare Customer Service Representative
2 weeks ago
Pasay, National Capital Region, Philippines access healthcare Full time ₱1,500,000 - ₱3,000,000 per yearAbout the role As a Healthcare Customer Service Representative - Claims/Billing Specialist at access healthcare, you will be the primary point of contact for customers, providing exceptional service and support for healthcare claims processing. In this full-time role based in Pasay City, Metro Manila, you will play a vital part in ensuring a seamless and...
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Team Leader
2 weeks ago
Pasay City, Philippines RSD Human Resource Management Consultancy Full timeQualifications Bachelor’s degree (preferably in Nursing, Healthcare Administration, or related field). Minimum 1–2 years of experience in a Team Leader Position in BPO setting. Prior experience in a healthcare account is highly preferred. Strong understanding of healthcare terminology, insurance processes, and compliance standards. Excellent...
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Senior Operations Manager
2 weeks ago
Pasay, Philippines Private Advertiser Full timeWe are looking for experienced Senior Operations Director with expertise in handling healthcare provider and payer campaigns. This role will oversee the strategy, growth, and day-to-day operations of our healthcare BPO vertical, ensuring optimal performance, client satisfaction, and adherence to industry regulations. Key Responsibilities: Strategic...
