IT Support Specialist I

4 weeks ago


Parañaque, Philippines Compassion International Full time

Overview

This entry-level professionals role is to assist with delivering IT support to end users in the organization's field offices. This includes project support, simple software implementation and deployment, first-level IT support triage, and performing local upgrades, improvements, and backups as assigned. At this career level, the incumbent may still be learning and generally works under the guidance of a supervisor or a more senior specialist.

Responsibilities
  • Acts as an advocate to raise the awareness of the needs of children. Commits to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abides by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Reports any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately supports responses to incidents if they occur.
  • Uses basic project coordination skills for monitoring and tracking deliverables, helping to maintain the project plan and budget on basic projects and assignments.
  • Supports the implementation of systems, tools, software, and services for internal clients under the direction of a more senior specialist or supervisor. Further gathers and documents requirements and deliverables to support on time delivery of each deployment.
  • Assists other staff to resolve application support issues and those issues that technicians cannot resolve.
  • Performs hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups. Applies diagnostic utilities to aid in troubleshooting.
  • As directed, conducts simple security assessments of systems and applications to identify potential vulnerabilities. Further follows simple solution processes to mediate exploitable conditions on devices such as servers and intrusion detection systems.
  • Restores files or systems by conducting regular backup procedures. Updates procedure documentation as assigned.
  • As directed, supports IT operational infrastructure such as server rooms, hosting maintenance and troubleshooting, networking, and servers.
Culture
  • Accountable for supporting, upholding, and engaging in Compassion's core "Cultural Behaviors" in all internal and external communication and relationships.
Education
  • Bachelor's Degree in Information Technology, Information Systems or related field .
Experience
  • Proficient in hardware, software, and network systems.
  • Transcultural experience is a plus.
Licenses and Certifications
  • Preferred.
#J-18808-Ljbffr
  • Property Specialist

    2 weeks ago


    Parañaque, Philippines ISOC Land, Inc. Full time

    Sales Recruiter - Assistant Sales Support at ISOC Land, Inc. As a Property Specialist, you will play a key role in driving sales through targeted marketing campaigns, networking and personalized client service. You will represent I-Land’s properties, helping clients make informed real estate investment decisions while achieving your own sales targets. This...


  • Parañaque, Philippines Lina Group of Companies Full time

    Job Summary: We are looking for a System Support Specialist to join our team! This role is responsible for providing day-to-day technical assistance and IT system support across the company’s transport operations. You will handle installation, deployment, and maintenance of hardware devices such as routers, CCTV, tablets, GPS, POS ticketing devices, and...


  • Parañaque, Philippines Lina Group of Companies Full time

    Job Summary: We are looking for a System Support Specialist to join our team! This role is responsible for providing day-to-day technical assistance and IT system support across the company’s transport operations. You will handle installation, deployment, and maintenance of hardware devices such as routers, CCTV, tablets, GPS, POS ticketing devices, and...


  • Parañaque, Philippines Invisible Expert Marketplace Full time

    Join to apply for the Implementation Operations Specialist role at Invisible Expert Marketplace Join to apply for the Implementation Operations Specialist role at Invisible Expert Marketplace Get AI-powered advice on this job and more exclusive features. Implementation Operations Specialist- Fully RemoteThe Business ContextYou already use AI in many...


  • Parañaque, Philippines Kami Workforce Full time

    Who are we seeking? WWe’re on the hunt for a Customer Support Specialist who truly loves assisting others and providing exceptional service on a daily basis. You will be the heartbeat of our brand—engaging with customers via tickets and live chat, addressing their needs, and making sure every interaction leaves a lasting positive impression. If you...


  • Parañaque, Philippines Remote VA Full time

    We are looking for an Administrative & IT Support Specialist who will be responsible for handling daily administrative tasks while providing first-level IT support to employees. This dual-role position requires a proactive and tech-savvy individual who can manage office operations efficiently while troubleshooting IT issues. Administrative Support: Manage...


  • Parañaque, Philippines Hitachi Vantara Corporation Full time

    Overview The opportunity: Our Grid Automation business unit has a comprehensive portfolio of solutions. These range from substation automation, communication networks, grid automation services, grid edge solutions to enterprise software solutions. These solutions address all key segments connected to the energy system including generation, transmission...


  • Parañaque, Philippines DSV - Global Transport and Logistics Full time

    Job Req Number: 46824Time Type: Full Time SUMMARY The Business Support Specialist is an entry level role that provides operations support by contacting branch personnel to ensure all shipment information are completely and accurately filled in the system, including maintenance of customer master file database and ensure accuracy and completeness of reports...


  • Parañaque, Philippines Unity Communications Full time

    BPO - Ecommerce Product Listing Specialist (Hybrid Setup) Join to apply for the BPO - Ecommerce Product Listing Specialist (Hybrid Setup) role at Unity Communications Do you ever find yourself frustrated at an online shop because of blurry photos, missing details, or just weird descriptions? You might just say, I can organize this online shop way better....


  • Parañaque, Philippines MultiplyMii Full time

    Overview Position Type: Part Time Location: Philippines (Remote) Schedule: Monday-Friday, at least 4 hours overlap within 9am-7pm CEST About The Company Our client is a fast-growing sleep supplement brand, founded in early 2023 and based in Amsterdam. Their mission is to help people sleep better, recover faster, and feel their best. With rapid growth...