Customer Support Specialist
5 days ago
Who are we seeking? WWe’re on the hunt for a Customer Support Specialist who truly loves assisting others and providing exceptional service on a daily basis. You will be the heartbeat of our brand—engaging with customers via tickets and live chat, addressing their needs, and making sure every interaction leaves a lasting positive impression. If you flourish in a dynamic environment, convey empathy in every conversation, and take satisfaction in swiftly resolving issues, we’re excited to connect with you About Us We’re a fast-growing company that values collaboration, innovation, and great customer experiences. Our team is dedicated to providing world-class support while constantly improving our processes, knowledge base, and customer satisfaction. What will you do? Manage customer inquiries via tickets and live chat , providing accurate and timely assistance. Troubleshoot product or service-related issues and ensure resolutions meet quality standards. Update and maintain the Knowledge Center to help customers find information easily. Collaborate with internal teams to share customer insights and suggest process improvements. Identify recurring issues and contribute ideas to improve efficiency and user experience. Requirements Hard Skills Excellent written and spoken English communication skills. Proficiency in using CRM systems , chat platforms, and ticketing tools. Ability to write clear and concise documentation, FAQs, or help articles. Strong attention to detail and analytical problem-solving abilities. Soft Skills Empathetic and patient communicator. Proactive, resourceful, and adaptable in fast-paced settings. Team-oriented but comfortable working independently. Passion for helping people and delivering exceptional customer experiences. Experience At least 1 year of experience in a customer support or related role. Experience in a SaaS or tech-based environment is a plus. Benefits What’s in store for you? Work with a supportive, growth-minded team. Opportunity to shape customer experience and processes. Career development in a company that values your input and growth. Benefits ✨ Comprehensive training Growth opportunities
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Customer Support Specialist
4 weeks ago
Parañaque, Philippines MultiplyMii Full timeOverview Position Type: Part Time Location: Philippines (Remote) Schedule: Monday-Friday, at least 4 hours overlap within 9am-7pm CEST About The Company Our client is a fast-growing sleep supplement brand, founded in early 2023 and based in Amsterdam. Their mission is to help people sleep better, recover faster, and feel their best. With rapid growth...
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Customer Support Specialist
3 weeks ago
Parañaque, Philippines Hitachi Vantara Corporation Full timeOverview Description The Customer Support Specialist provides internal and external customer support (e.g. technical, order assistance, payment-related assistance) and coordinates with relevant resources to have complete case ownership and to increase customer satisfaction. Responsibilities You will ensure the timely resolution of customer issues within...
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Customer Service Specialist
2 weeks ago
Parañaque, Philippines Digiplus Interactive Corp. Full timeShare Job Description Insurance Health & Wellness HMO A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. Promptly responding to...
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Customer Service Specialist
3 weeks ago
Parañaque, Philippines DigiPlus Full timeCustomer Service Specialist DigiPlus Interactive Corp. (formerly known as Leisure and Resorts World Corporation) is a publicly listed company (PSE: PLUS). With over 20 years of expertise under its belt, DigiPlus ushered its unbeatable dominance in the Philippine retail gaming market by forging an empire of world-class multi-gaming platforms strategically...
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Business Support Specialist
3 weeks ago
Parañaque, Philippines DSV - Global Transport and Logistics Full timeJob Req Number: 46824Time Type: Full Time SUMMARY The Business Support Specialist is an entry level role that provides operations support by contacting branch personnel to ensure all shipment information are completely and accurately filled in the system, including maintenance of customer master file database and ensure accuracy and completeness of reports...
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Customer Service Representative
3 weeks ago
Parañaque, Philippines Q2 HR Solutions Full timeNow Hiring: Customer Service Specialist Industry: Online Gaming Location: Onsite – Merville, Parañaque Schedule: Shifting (Day and Graveyard Shifts) About the Role You’ll provide customer support through chat, email, and occasional calls for local-based clients in the online gaming industry. Who Can Apply? - Fresh graduates and career shifters are...
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IT Support Specialist I
4 weeks ago
Parañaque, Philippines Compassion International Full timeOverview This entry-level professionals role is to assist with delivering IT support to end users in the organization's field offices. This includes project support, simple software implementation and deployment, first-level IT support triage, and performing local upgrades, improvements, and backups as assigned. At this career level, the incumbent may still...
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Customer Implementation Specialist
3 weeks ago
Parañaque, Philippines Buscojobs Full timePosted today Implementation Specialist (Remote Philippines - Real Estate Tech) We are seeking a detail-oriented and highly organized Implementation Specialist to join our offshore support team. This role oversees the successful implementation of real estate technology platforms for new and returning clients. The ideal candidate will be tech-savvy,...
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System Support Specialist
4 weeks ago
Parañaque, Philippines Lina Group of Companies Full timeJob Summary: We are looking for a System Support Specialist to join our team! This role is responsible for providing day-to-day technical assistance and IT system support across the company’s transport operations. You will handle installation, deployment, and maintenance of hardware devices such as routers, CCTV, tablets, GPS, POS ticketing devices, and...
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System Support Specialist
2 days ago
Parañaque, Philippines Lina Group of Companies Full timeJob Summary: We are looking for a System Support Specialist to join our team! This role is responsible for providing day-to-day technical assistance and IT system support across the company’s transport operations. You will handle installation, deployment, and maintenance of hardware devices such as routers, CCTV, tablets, GPS, POS ticketing devices, and...
