Customer Support Specialist
4 weeks ago
Who are we seeking? WWe’re on the hunt for a Customer Support Specialist who truly loves assisting others and providing exceptional service on a daily basis. You will be the heartbeat of our brand—engaging with customers via tickets and live chat, addressing their needs, and making sure every interaction leaves a lasting positive impression. If you flourish in a dynamic environment, convey empathy in every conversation, and take satisfaction in swiftly resolving issues, we’re excited to connect with you About Us We’re a fast-growing company that values collaboration, innovation, and great customer experiences. Our team is dedicated to providing world-class support while constantly improving our processes, knowledge base, and customer satisfaction. What will you do? Manage customer inquiries via tickets and live chat , providing accurate and timely assistance. Troubleshoot product or service-related issues and ensure resolutions meet quality standards. Update and maintain the Knowledge Center to help customers find information easily. Collaborate with internal teams to share customer insights and suggest process improvements. Identify recurring issues and contribute ideas to improve efficiency and user experience. Requirements Hard Skills Excellent written and spoken English communication skills. Proficiency in using CRM systems , chat platforms, and ticketing tools. Ability to write clear and concise documentation, FAQs, or help articles. Strong attention to detail and analytical problem-solving abilities. Soft Skills Empathetic and patient communicator. Proactive, resourceful, and adaptable in fast-paced settings. Team-oriented but comfortable working independently. Passion for helping people and delivering exceptional customer experiences. Experience At least 1 year of experience in a customer support or related role. Experience in a SaaS or tech-based environment is a plus. Benefits What’s in store for you? Work with a supportive, growth-minded team. Opportunity to shape customer experience and processes. Career development in a company that values your input and growth. Benefits ✨ Comprehensive training Growth opportunities
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Customer Support Specialist
1 week ago
Parañaque, Philippines Hitachi Vantara Corporation Full timeOverview Description The Customer Support Specialist provides internal and external customer support (e.g. technical, order assistance, payment-related assistance) and coordinates with relevant resources to have complete case ownership and to increase customer satisfaction. Responsibilities You will ensure the timely resolution of customer issues within your...
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Customer Service Specialist
2 weeks ago
Parañaque, Philippines DigiPlus Interactive Corp Full time3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from DigiPlus Interactive Corp DigiPlus Interactive Corp. pioneered digital entertainment in the Philippines. It introduced leading platforms BingoPlus and ArenaPlus, widely known for their engaging experiences in...
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IT Support Specialist
1 week ago
Parañaque, Philippines Innovato Information Technology Solutions Full timeInnovato Information Technology Solutions Job Description We are seeking a proactive and detail-oriented IT Support Specialist to join our team. This role is responsible for the full lifecycle of laptop management, focusing on macOS devices while also supporting Windows systems. The successful candidate will provide technical support, manage asset inventory,...
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Customer Service Specialist
12 hours ago
Parañaque, Philippines Propeller Full timeJoin to apply for the Customer Service Specialist role at Propeller Propeller is on a mission to take the guesswork out of moving dirt—reducing wasted fuel, time, and money. We do this through the power of maps. Our customers use Propeller’s integrated hardware and software products to capture accurate 3D versions of their worksites using drones. With...
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Customer Service Specialist
6 days ago
Parañaque, Philippines DigiPlus Interactive Corp Full timeCustomer Service Specialist (Blended Account) DigiPlus Interactive Corp. pioneered digital entertainment in the Philippines. It introduced leading platforms BingoPlus and ArenaPlus, widely known for their engaging experiences in interactive gaming and sports entertainment. DigiPlus also operates PeryaGame and GameZone, with more to come. For more...
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Customer Service Representative
2 days ago
Parañaque, Philippines Q2 HR Solutions Full timeNow Hiring: Customer Service Specialist Industry: Online Gaming Location: Onsite – Merville, Parañaque Schedule: Shifting (Day and Graveyard Shifts) About the Role You’ll provide customer support through chat, email, and occasional calls for local-based clients in the online gaming industry. Who Can Apply? - Fresh graduates and career shifters are...
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Business Support Specialist
10 hours ago
Parañaque, Philippines DSV - Global Transport and Logistics Full timeJob Req Number: 46824Time Type: Full Time SUMMARY The Business Support Specialist is an entry level role that provides operations support by contacting branch personnel to ensure all shipment information are completely and accurately filled in the system, including maintenance of customer master file database and ensure accuracy and completeness of reports...
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Customer Care Analyst/Specialist
1 week ago
Parañaque, Philippines Ocean Network Express Full timeCustomer Service Specialist - Training & Data Management Providing service or information, solutions and relevant details to customers. Responsible in coordinating the following with concerned groups: Special Container requirement with Equipment Control Approval of Dangerous Goods (DG), Out of Gauge Cargo (OOG), special containers with approvers Attends to...
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Sales Support Specialist
6 days ago
Parañaque, Philippines LAdmins Full timeGet AI-powered advice on this job and more exclusive features. Reports to: Director of Origination / Sales Manager Work Location: Remote (Offshore) Schedule: Monday–Friday, 8:30 AM – 5:00 PM PST Position Summary The Sales Support Specialist plays a key role in supporting the client’s commercial solar and battery storage sales process through lead...
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System Support Specialist
3 weeks ago
Parañaque, Philippines Lina Group of Companies Full timeJob Summary: We are looking for a System Support Specialist to join our team! This role is responsible for providing day-to-day technical assistance and IT system support across the company’s transport operations. You will handle installation, deployment, and maintenance of hardware devices such as routers, CCTV, tablets, GPS, POS ticketing devices, and...