Business Support Specialist
2 weeks ago
Job Req Number: 46824Time Type: Full Time SUMMARY The Business Support Specialist is an entry level role that provides operations support by contacting branch personnel to ensure all shipment information are completely and accurately filled in the system, including maintenance of customer master file database and ensure accuracy and completeness of reports and client deliverables. RESPONSIBILITIES Support various processes including, but not limited to, Order Management and other specialized client requirements based on defined work instructions Monitor different Key Performance Indexes (KPIs) and helps drive branch compliance to CSOPs Maintain the data integrity of Client Master Files (CMF) and Access Profiles (AP) based on prescribed formats. Support the SOP validation process by following up with the applicable branches to ensure data completion and accuracy Support data entry and EDI retriggering Flag irregularities via the use of Non-Conformance Database (NCD) Identify and support corrective/ preventive action solutions and continuous improvement initiatives Train new hires and impart best practices on existing processes Provide daily or weekly reports on client requests, process changes, issues, concerns, and program highlights Document new and existing processes as necessary Prepare internal work log report for billing purposes QUALIFICATIONS (SKILLS, KNOWLEDGE AND ABILITIES REQUIRED) Completed at least 3 years in college Proficient in the English language both oral and written Knowledgeable in basic computer applications. Working knowledge in Microsoft Office (Outlook, Excel, PowerPoint, Word) Accurate & timely data entry skills Possess excellent administrative and problem solving skills Quality and process-oriented Able to manage time effectively and manage multiple processes to meet targets and prioritize urgent deliverables Able to handle multiple tasks and changing requirements Ability to work with a diverse set of team members both locally and/or globally Amenable to work in shifting schedules or as required by the business With excellent interpersonal skills, positive and professional attitude Ability to work independently, requires minimal supervision, and works well in a team environment Effective at managing conflict and maintaining a professional demeanor even under pressure Highly motivated and motivates others to create a positive working environment Strong customer service mindset With strong sense of responsibility, integrity, and proactivity Hardworking, committed, and persistent in delivering results Preferably with 6 months Freight Forwarding or Customer Service experience DSV – Global Transport and Logistics DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionatelyto deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talentand enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career. Read more at #J-18808-Ljbffr
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IT Support Specialist
4 weeks ago
Parañaque, Philippines Innovato Information Technology Solutions Full timeInnovato Information Technology Solutions Job Description We are seeking a proactive and detail-oriented IT Support Specialist to join our team. This role is responsible for the full lifecycle of laptop management, focusing on macOS devices while also supporting Windows systems. The successful candidate will provide technical support, manage asset inventory,...
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Sales Support Specialist
3 weeks ago
Parañaque, Philippines LAdmins Full timeGet AI-powered advice on this job and more exclusive features. Reports to: Director of Origination / Sales Manager Work Location: Remote (Offshore) Schedule: Monday–Friday, 8:30 AM – 5:00 PM PST Position Summary The Sales Support Specialist plays a key role in supporting the client’s commercial solar and battery storage sales process through lead...
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Customer Support Specialist
3 weeks ago
Parañaque, Philippines Hitachi Vantara Corporation Full timeOverview Description The Customer Support Specialist provides internal and external customer support (e.g. technical, order assistance, payment-related assistance) and coordinates with relevant resources to have complete case ownership and to increase customer satisfaction. Responsibilities You will ensure the timely resolution of customer issues within your...
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System Support Specialist
4 weeks ago
Parañaque, Philippines Lina Group of Companies Full timeJob Summary: We are looking for a System Support Specialist to join our team! This role is responsible for providing day-to-day technical assistance and IT system support across the company’s transport operations. You will handle installation, deployment, and maintenance of hardware devices such as routers, CCTV, tablets, GPS, POS ticketing devices, and...
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System Support Specialist
3 days ago
Parañaque, Philippines Lina Group of Companies Full timeJob Summary: We are looking for a System Support Specialist to join our team! This role is responsible for providing day-to-day technical assistance and IT system support across the company’s transport operations. You will handle installation, deployment, and maintenance of hardware devices such as routers, CCTV, tablets, GPS, POS ticketing devices, and...
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BPO - Telecom Support Specialist
1 week ago
Parañaque, Philippines Unity Communications Full timeUnity Communications is looking for a Telecom Support Specialist who can slay the house down boots despite juggling quotes, contracts, and a couple of escalations.In this role, you'll play a vital role in keeping things running smoothly while making our internal teams and partners feel supported, heard, and taken care of istep by da istep. You'll be the...
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Director, Services Business Development
3 days ago
Parañaque, Philippines Mastercard Full timeOur Purpose Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation,...
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Senior Controllership Specialist
2 weeks ago
Parañaque, Philippines Michael Page Full timeTake ownership in a Senior Controllership Specialist role Grow their career with a fast growing shared services firm About Our Client This opportunity is with a large organization in the Business Services industry. The company is well-established and focuses on delivering exceptional service and expertise to its clients. Job Description Manage and oversee...
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Marketing Specialist
4 weeks ago
Parañaque, Philippines RVD Food Inc. Full timeJoin our Winning Team! Position: Junior Marketing Specialist Location: Paranaque City Reports to: Marketing Manager Are you both left-brain and right-brain? Do you love brainstorming creative content ideas but also enjoy the facets of Marketing? Then you might be the Junior Marketing Specialist we’re looking for! We are seeking a dynamic individual who can...
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Marketing Specialist
4 weeks ago
Parañaque, Philippines ABB Pte. Ltd. Full timeOverview Marketing Specialist - Lifecycle Services. As a Services Marketing Specialist for Electrification Services business, you will be responsible for formulating and implementing marketing strategies to meet business objectives and in line with global and local business strategy. Reporting to Market Development Manager, you will be executing all...
