Process Improvement Specialist
1 week ago
Were looking for a proactive and analytical team member to join our Service Quality & Experience team. Youll help lead improvement projects that make our services better, more efficient, and customer-friendly. Youll also support communication, training, and engagement efforts to ensure smooth implementation and team alignment. Key Responsibilities: Training, Communication & Engagement Create clear communication for new programs, process changes, and updates Run training and knowledge-sharing sessions Organize team events like forums and town halls Data & Insights Analyze data to find trends and improvement areas Turn insights into action plans Maintain reports and dashboards for transparency Improvement & Programme Delivery Support and lead projects to improve service quality and performance Work with other teams to solve problems and deliver results Track and report on progress using service metrics like SLAs and feedback Ensure all improvements align with company goals and best practices What Were Looking For: Experience in project management, service improvement, or transformation work Strong communication and stakeholder management skills Ability to work both independently and with others Background in training, business management, or communications Strong analytical and problem-solving skills Comfortable using tools like Excel, Power BI, Tableau, ServiceNow, or BMC Nice to Have: Knowledge of IT service management (ITSM) practices Familiarity with tools like Microsoft Teams and Miro #J-18808-Ljbffr
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Process Improvement Analyst
4 weeks ago
Taguig, Philippines HR TechX Corp. Full timeOverview Process Improvement Analyst role at HR TechX Corp. . We are looking for a detail-oriented and experienced Process Improvement Analyst to oversee and improve IT service delivery processes. The role will be responsible for ensuring that IT services meet quality and performance standards, resolving escalations, and driving service improvement...
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Process Improvement Analyst
1 week ago
Taguig, Philippines HRTX Full timeWe are looking for a detail-oriented and experienced Process Improvement Analyst to oversee and improve IT service delivery processes. The role will be responsible for ensuring that IT services meet quality and performance standards, resolving escalations, and driving service improvement initiatives. Key Responsibilities: Monitor and manage IT service...
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Senior Continuous Improvement Specialist
3 days ago
Taguig, Philippines HelloConnect Full timeOverview Senior Continuous Improvement Specialist role at HelloConnect . Located in Manila, Philippines. Reports to the Associate Director, People Operations Excellence , Berlin, within the People Operations department and dotted line to the People SSC Lead in Manila. Responsibilities and duties Lead and facilitate continuous improvement projects to enhance...
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Automation and Process Improvement Analyst
3 days ago
Taguig, National Capital Region, Philippines People Matter PH Full time ₱600,000 - ₱720,000 per yearThe Automation and Process Improvement Analyst is responsible for gathering and documenting processes selected for automation. The role ensures that these processes are appropriately scoped, prepared for automation, and documented. They support planning, track progress, and help deliver efficient, automated transactional processes within the Shared Services...
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Process Improvement Associate
3 days ago
Taguig, National Capital Region, Philippines JPMorgan Chase & Co. Full time ₱900,000 - ₱1,200,000 per yearJob Description Join Our Growing Team We are excited to invite you to be a part of our expanding Client Onboarding Services Talent Enablement. Talent Enablement's mission is to empower growth, foster innovation, and deliver exceptional service through continuous learning and opportunity for the entire line of business. As a Process Improvement...
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Business Process Specialist
7 days ago
Taguig, National Capital Region, Philippines Megaworld Lifestyle Malls Full time ₱300,000 - ₱600,000 per yearCompany DescriptionMegaworld Lifestyle Malls showcase the "play" aspect of Megaworld's live-work-play concept. This encompasses various iconic locations such as Eastwood City, Forbes Town Center, Newport Mall, Lucky Chinatown Mall in Binondo, Uptown Mall in BGC, and Venice Grand Canal Mall in McKinley Hill. Our malls offer dynamic and engaging experiences...
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Business Process Specialist
4 weeks ago
Taguig, Philippines Kareila Management Corporation (S&R Membership Shopping) Full timeOverview We are seeking a motivated and detail-oriented Business Process Specialist to join Kareila Management Corporation (S&R Membership Shopping). As a full-time member of our organization, you will play a crucial role in optimizing our business processes and driving operational efficiency at our Bonifacio Global City, Taguig City, Metro Manila location....
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Process Improvement Sr. Manager
2 weeks ago
Taguig, Philippines Sutherland Full timeSutherland Taguig, National Capital Region, Philippines Overview The Lean Six Sigma Process Improvement Manager is responsible for leading and executing Lean Six Sigma (LSS) initiatives by engaging with senior leaders across the enterprise to identify and scope Lean-related business challenges, conduct fact-based analyses and problem solving, and develop...
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Sr. Manager Process Improvement
1 day ago
Taguig, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱1,800,000 - ₱2,400,000 per yearLean Six Sigma Green Belt Certification is required.Minimum of 5 years' experience in a dedicated Process Improvement roleMust have completed at least 10 Green Belt projectsSolid experience in a BPO or Shared Services environment is essential.Job Type: Full-timePay: Php150, Php200,000.00 per monthWork Location: In person
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Orders & Process Improvement Manager
2 days ago
Taguig, Philippines Promofect Full timeCompany: Promofect | Rate: $5 to $10 | Work Type: Remote, Full-time | (Application is at the end of this JD) Overview We are seeking a diligent and resourceful Administrative Order & Process Manager to support our growing operations. This role will focus on managing orders, assisting with sourcing promotional items, preparing presentations, and providing...