Process Improvement Associate

4 days ago

Taguig, National Capital Region, Philippines JPMorgan Chase & Co. Full time ₱900,000 - ₱1,200,000 per year
Job Description

Join Our Growing Team We are excited to invite you to be a part of our expanding Client Onboarding Services Talent Enablement. Talent Enablement's mission is to empower growth, foster innovation, and deliver exceptional service through continuous learning and opportunity for the entire line of business.

As a Process Improvement Associate within the Client Onboarding Services Talent Enablement team, you will play a crucial role in leading and managing Human Resources enterprise initiatives and learning programs. You will demonstrate strong project management skills to ensure effective planning, execution, and successful delivery of key projects that support our organizational goals.

Job responsibilities:
  • Initiate data preparation, management, workflow optimization, and process automation to support organizational objectives.
  • Proactively identifies manual processes and implements automation solutions using Alteryx, with a strong focus on operations, requirements gathering, business KPI analysis, and the development of efficient, accurate workflows.
  • Utilizes experience with Large Language Models to create intelligent solutions and automated workflows that enhance business processes.
  • Designs and develops Tableau dashboards, or effectively communicates dashboard requirements to data analysts, to support training and learning program objectives.
  • Demonstrates proficiency with technology and adaptability in learning new systems, including potential support for Learning Management System (LMS) administration and WordPress website management.
  • Serves as a data advocate within the team, promoting data literacy and keeping the team informed of the latest industry trends and best practices.
  • Ensures adherence to security and compliance standards, actively sharing and enforcing these standards across the team.
Required qualifications, capabilities and skills:
  • Proven experience in project management, with a strong focus on HR enterprise initiatives and learning program environments.
  • Advanced expertise in data preparation, management, workflow optimization, and automation, including hands-on experience with tools such as Alteryx.
  • Proficiency in designing Tableau dashboards or collaborating effectively with data analysts to develop dashboards that support training and learning programs.
  • Practical experience working with Large Language Models to develop intelligent business solutions and automated workflows.
  • Strong technical aptitude with the ability to quickly learn and adapt to new systems.
  • Knowledge with Learning Management Systems (LMS) and WordPress.
  • Demonstrated success in working with HR metrics programs, leveraging HR data to inform decision-making and drive program outcomes.
  • Excellent communication and collaboration skills, with a proven ability to advocate for data-driven practices and educate team members on emerging industry trends.
  • Solid understanding of security and compliance standards, with experience implementing and upholding these standards within a team environment.
About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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