
Front Desk Supervisor
3 weeks ago
Job Description
Government Mandated Benefits
13th Month Pay
- Manage guest check-ins and check-outs efficiently.
- Provide excellent customer service to enhance guest experiences.
- Answer phone calls and handle inquiries professionally.
- Maintain accurate records of bookings and transactions.
- Coordinate with other departments to fulfill guest requests.
- Assist in handling complaints and resolving issues promptly.
- Job Title: Front Desk Officer
- Educational Qualifications: Bachelor’s degree required.
- Experience Level: Less than 1 year of experience preferred.
- Skills and Competencies: Strong customer service and communication skills essential.
- Responsibilities and Duties: Greet visitors, manage inquiries, and maintain front desk operations.
- Working Conditions: Office environment, regular hours, may require occasional overtime.
- Qualities and Traits: Professional demeanor, friendliness, and adaptability are crucial.
Customer Service Communication Skills
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