Front Desk Supervisor

3 weeks ago


Camarines Sur Philippines Villa Rosita Hotel Full time

Job Description

Government Mandated Benefits

13th Month Pay

  • Manage guest check-ins and check-outs efficiently.
  • Provide excellent customer service to enhance guest experiences.
  • Answer phone calls and handle inquiries professionally.
  • Maintain accurate records of bookings and transactions.
  • Coordinate with other departments to fulfill guest requests.
  • Assist in handling complaints and resolving issues promptly.
  • Job Title: Front Desk Officer
  • Educational Qualifications: Bachelor’s degree required.
  • Experience Level: Less than 1 year of experience preferred.
  • Skills and Competencies: Strong customer service and communication skills essential.
  • Responsibilities and Duties: Greet visitors, manage inquiries, and maintain front desk operations.
  • Working Conditions: Office environment, regular hours, may require occasional overtime.
  • Qualities and Traits: Professional demeanor, friendliness, and adaptability are crucial.

Customer Service Communication Skills

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