Front End Supervisor

Job Postings Summary

Posted today

The following job descriptions are included in this listing. Each entry preserves the original information while improving structure and readability using only allowed HTML tags.

Front Office Supervisor

Our hotel is hiring FRONT OFFICE SUPERVISOR

• Must possess at least a Bachelor's or college degree in any business-related courses.
• At least 2 years of work experience as a Front Office Supervisor or Front Office Team Leader.
• Ability to remain calm whilst under pressure.
• Must be knowledgeable in working with hotel property management systems.
• Must be knowledgeable in working with MS Office applications.
• Must have excellent verbal and written communication skills.
• Has strong organization and leadership skills.
• Must be willing to be assigned in Davao City or to any hotels under our group.

Job Type: Full-time

Customer Service - General

Posted today

Job Description

• Present products and services to clients
• Manage client relationship
• Preparing and implementing quality assurance policies and procedures.
• Performing routine inspections and quality tests.
• Identifying and resolving workflow and production issues.
• Ensuring that standards and safety regulations are observed.
• Addressing and discussing issues and proposed solutions with superiors.
• Documenting quality assurance activities and creating audit reports.
• Making recommendations for improvement.
• Creating training materials and operating manuals.
• User training

Requirements:

• Knowledge in Microsoft Office especially Excel
• Logical Analysis
• Can effectively and efficiently collaborate with the team
• Self-Determined and Open Minded especially during the training period.
• Can prevent mistakes and improve job quality
• Familiar with Data Management System

Job Type: Full-time

• Paid training
• Work from home

Customer Service - Repeat Listings

Language:

Posted today

Job Description

• Present products and services to clients
• Manage client relationship
• Preparing and implementing quality assurance policies and procedures.
• Performing routine inspections and quality tests.
• Identifying and resolving workflow and production issues.
• Ensuring that standards and safety regulations are observed.
• Addressing and discussing issues and proposed solutions with superiors.
• Documenting quality assurance activities and creating audit reports.
• Making recommendations for improvement.
• Creating training materials and operating manuals.
• User training

Requirements:

• Knowledge in Microsoft Office especially Excel
• Logical Analysis
• Can effectively and efficiently collaborate with the team
• Self-Determined and Open Minded especially during the training period.
• Can prevent mistakes and improve job quality
• Familiar with Data Management System

Job Types: Full-time, Permanent

• Paid training
• Work from home

Customer Service Representative - Metro Manila

Location: South Caloocan, Metro Manila

About the role

Join our vibrant and growing team as a Customer Service Representative at Sonpac Marketing/Tokyo Drifit Custom Apparel. In this full-time role based in South Caloocan Metro Manila, you will be the face of our company, providing exceptional customer service and support to our valued clients. With a focus on client and sales administration, you will be instrumental in maintaining strong relationships and ensuring the smooth operation of our business.

What you'll be doing

• Handling inbound customer inquiries and requests via phone, email, and chat, providing prompt and helpful assistance
• Resolving customer issues and concerns in a professional and empathetic manner
• Maintaining accurate customer records and documentation
• Processing sales orders, quotations and providing order status updates to customers
• Collaborating with cross-functional teams to ensure seamless customer experiences
• Identifying opportunities to improve customer service processes and procedures

What we're looking for

• Excellent communication and interpersonal skills, with the ability to engage with customers in a friendly and professional manner
• Strong problem-solving and critical thinking abilities to effectively address customer needs
• Proficient in using computer systems and customer relationship management
• Proven experience in a customer service or sales support role, preferably in the Administration & Office Support industry
• Ability to work collaboratively within a team and independently

What we offer

At Sonpac Marketing/Tokyo Drifit Custom Apparel, we are committed to providing our employees with a rewarding and fulfilling work environment. We offer a range of benefits, including:

• Generous paid time off and holiday leave
• Opportunities for career advancement and professional development
• Supportive and inclusive company culture
• Team-building activities and social events

About us

Sonpac Marketing/Tokyo Drifit Custom Apparel is one of the leading providers of custom apparels and food packaging. Our mission is to help our clients succeed by delivering exceptional products. With a strong focus on client and sales administration, we are dedicated to building long-lasting relationships with our customers and constantly striving to exceed their expectations.

Apply now to join our team and be part of our exciting journey

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