Contact Center Implementation

Professional & Technical Skills: - Required Skill: Advanced proficiency in Genesys Contact Center Operation.- Strong understanding of software development methodologies and best practices.- Experience with modern programming languages and frameworks relevant to software engineering.- Ability to analyze and troubleshoot complex software issues effectively.-...

On-site - Taguig >10 Yrs Exp Bachelor Full-time Job Description Professional Development Job Training Areas of Work : Genesys PureCloud, Genesys Framework, Implementation & Design, Customer Service Operations. We are looking for passionate and driven individuals who will help define service strategies, design and implement contact center solutions and help...

SummaryAs a Custom Software Engineer, you will engage in the development of custom software solutions that are designed to meet specific business needs. Your typical day will involve coding, enhancing components across various systems or applications, and collaborating with team members to ensure the delivery of scalable and high-performing solutions using...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...

Are you passionate about helping people and delivering exceptional customer satisfaction? Do you thrive in a fast-paced, dynamic environment?Join our growing company as aContact Center Specialist (Shared Services)and bring your MEGA positivity, energy, and problem-solving skills to our teamQualifications:A graduate of any 4-year courseWith at least 6 months...

Job Summary:The Contact Center Process Associate serves as the first point of contact for customers, providing outstanding service and support across various communication channels. The role involves handling inquiries, resolving concerns, and ensuring customer satisfaction in a professional and timely manner.Key Responsibilities:Respond to customer...

We’re Hiring: Senior Leader – Contact Center Operations (Financial Services) Location: Pasay or Taguig (Full Onsite) Level: Director Are you a seasoned leader with a passion for driving operational excellence and customer experience in the financial services industry? We are looking for a Senior Leader to oversee the end-to-end operations of our...

Job Summary: The Contact Center Process Associate serves as the first point of contact for customers, providing outstanding service and support across various communication channels. The role involves handling inquiries, resolving concerns, and ensuring customer satisfaction in a professional and timely manner. Key Responsibilities: Respond to customer...

Overview Workflow Management Senior Manager - LCS Implementation - MCM Reserve. Location: Taguig, National Capital Region, Philippines (onsite consideration as applicable). We manage the setup and implementation of high visibility, complex advertising campaigns for Platinum, Titanium and Gold customers. As the Senior Manager for the workflow, you will lead a...

Team LeaderLocations: Taguig/Pasay - OnsiteSchedule: AUAbout the Role:We are seeking a Team Leader who will play a key role in managing and supporting a team of customer service professionals. This position is ideal for someone who thrives in a fast-paced environment, enjoys developing people, and is passionate about delivering excellent customer...