IT Support Specialist

4 weeks ago


Parañaque, Philippines Innovato Information Technology Solutions Full time

Innovato Information Technology Solutions Job Description We are seeking a proactive and detail-oriented IT Support Specialist to join our team. This role is responsible for the full lifecycle of laptop management, focusing on macOS devices while also supporting Windows systems. The successful candidate will provide technical support, manage asset inventory, ensure compliance with IT policies, and work closely with internal departments to deliver high-quality end-user support and device management services. Key Responsibilities: Hardware Technical Support & Device Management Set up brand new laptops (Mac and Windows), including necessary software installation. Reformat secondhand devices to prepare them for reuse. Recommend appropriate device specifications based on business user requirements. Register Apple devices with Apple Business Manager (ABM). Perform regular asset health checks and generate comprehensive reports. Monitor and report on asset inventory in collaboration with clients. Provide Level 1 technical support for laptops, desktops, and computer peripherals. Troubleshoot and resolve basic technical issues; elevate complex issues to vendors as needed. Coordinate with vendors and assist clients in communication for service-related matters. Ensure compliance with asset endorsement and surrender procedures (onboarding and exit processes) in collaboration with HR & Admin. Training, Documentation, and Collaboration Provide training and guidance to employees on device usage and care. Develop and maintain IT documentation such as user manuals and troubleshooting guides. Collaborate with the IT Department to align laptop configurations with company network and security policies. Participate in company initiatives including disaster recovery and business continuity planning. Stay updated with industry trends and suggest necessary upgrades or replacements. Qualifications Education Bachelor’s degree in Computer Science, Computer Engineering, or Information Technology Management. Experience At least 1 year of experience in: Customer Service Support MacBook Technical Support IT Helpdesk Networking Project Management Job Type: Full-time #J-18808-Ljbffr



  • Parañaque, Philippines Lina Group of Companies Full time

    Job Summary: We are looking for a System Support Specialist to join our team! This role is responsible for providing day-to-day technical assistance and IT system support across the company’s transport operations. You will handle installation, deployment, and maintenance of hardware devices such as routers, CCTV, tablets, GPS, POS ticketing devices, and...


  • Parañaque, Philippines Lina Group of Companies Full time

    Job Summary: We are looking for a System Support Specialist to join our team! This role is responsible for providing day-to-day technical assistance and IT system support across the company’s transport operations. You will handle installation, deployment, and maintenance of hardware devices such as routers, CCTV, tablets, GPS, POS ticketing devices, and...


  • Parañaque, Philippines DSV - Global Transport and Logistics Full time

    Job Req Number: 46824Time Type: Full Time SUMMARY The Business Support Specialist is an entry level role that provides operations support by contacting branch personnel to ensure all shipment information are completely and accurately filled in the system, including maintenance of customer master file database and ensure accuracy and completeness of reports...


  • Parañaque, Philippines LAdmins Full time

    Get AI-powered advice on this job and more exclusive features. Reports to: Director of Origination / Sales Manager Work Location: Remote (Offshore) Schedule: Monday–Friday, 8:30 AM – 5:00 PM PST Position Summary The Sales Support Specialist plays a key role in supporting the client’s commercial solar and battery storage sales process through lead...


  • Parañaque, Philippines Hitachi Vantara Corporation Full time

    Overview Description The Customer Support Specialist provides internal and external customer support (e.g. technical, order assistance, payment-related assistance) and coordinates with relevant resources to have complete case ownership and to increase customer satisfaction. Responsibilities You will ensure the timely resolution of customer issues within your...


  • Parañaque, Philippines Unity Communications Full time

    Unity Communications is looking for a Telecom Support Specialist who can slay the house down boots despite juggling quotes, contracts, and a couple of escalations.In this role, you'll play a vital role in keeping things running smoothly while making our internal teams and partners feel supported, heard, and taken care of istep by da istep. You'll be the...


  • Parañaque, Philippines ZIA Full time

    Dental Insurance Verification Specialist About the job Dental Insurance Verification Specialist About the Role: ZIA is seeking a detail-oriented and experienced Dental Insurance Verification Specialist to join our team. In this role, you will be responsible for verifying insurance eligibility and ensuring accurate billing processes specifically for dental...

  • Marketing Specialist

    4 weeks ago


    Parañaque, Philippines RVD Food Inc. Full time

    Join our Winning Team! Position: Junior Marketing Specialist Location: Paranaque City Reports to: Marketing Manager Are you both left-brain and right-brain? Do you love brainstorming creative content ideas but also enjoy the facets of Marketing? Then you might be the Junior Marketing Specialist we’re looking for! We are seeking a dynamic individual who can...


  • Parañaque, Philippines Michael Page Full time

    Take ownership in a Senior Controllership Specialist role Grow their career with a fast growing shared services firm About Our Client This opportunity is with a large organization in the Business Services industry. The company is well-established and focuses on delivering exceptional service and expertise to its clients. Job Description Manage and oversee...

  • IT Storage Specialist

    3 weeks ago


    Parañaque, Philippines HawodTech Solutions Full time

    Join a team of dedicated storage technology specialists You will step into our international Virtualization & Storage team of 6 at our HQ in Hedehusene, Denmark. Here, you will be working closely with 3 skilled colleagues handling our extensive storage infrastructure distributed at our 4 globally based data centers. We are a well-run IT organization working...