BPO - Telecom Support Specialist
1 week ago
Unity Communications is looking for a Telecom Support Specialist who can slay the house down boots despite juggling quotes, contracts, and a couple of escalations.In this role, you'll play a vital role in keeping things running smoothly while making our internal teams and partners feel supported, heard, and taken care of istep by da istep. You'll be the reason things get done, people feel heard, and the team keeps moving forward.Ready to help the team sumakses? Apply todayHow You Spend Your Eight HoursSupport internal channel managers and partners to ensure exceptional service deliveryMonitor, improve, and streamline support processesHandle escalations with professionalism and efficiencyRun quotes and generate contractsRequest updates and track progress on active ordersCollaborate with cross-functional teams to enhance partner satisfactionHelp develop and implement scalable support strategiesManage multiple systems and tools to keep workflow running smoothlyWhat You Must PossessMinimum 2 years in telecom; experience with AT&T B2B Portals, Comcast C3, and Spectrum Salesforce.Proven experience in support management or a related roleStrong communication, multitasking, and interpersonal skillsConfidence in navigating difficult customer situations and managing escalationsWorking knowledge of telecom and cloud solutionsExperience in order entry and order trackingAbility to work independently in a remote environmentWhat You Shall ReceiveHMO coverage upon regularization, with one free dependent after one year of continuous service and another free dependent after two years of continuous serviceVL/SL credits upon regularizationFriendly and supportive work culture13th-month pay and other Philippine-government-mandated benefitsNon-taxable allowancesPay increases, performance bonuses, birthday gifts, and many moreWhat You Should ConsiderFull-time positionMonday to Friday, night shiftHybrid work setupWhy Join Our CompanyYou look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.
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Experienced Call Center Agent
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Parañaque, Philippines Lexie Staffing Co. Full timeCustomer Service Representative – (Telco / Troubleshooting / Sales) Deliver exceptional customer support via calls by assisting with inquiries, resolving technical issues, and providing accurate and efficient troubleshooting solutions for telecom-related services. Ensure customer satisfaction by maintaining a professional, empathetic, and...
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Parañaque, Philippines JobsAvenuePH Full timeVoice + Non-Voice Tasks — Accepts Applicants With No BPO Experience! ✨ Work Location: Parañaque Account Type: Non-Voice / Blended Support Limited Slots Only — Apply ASAP! Why This Opportunity Is Great: This Parañaque-based BPO is known for fast hiring, strong support systems, and a fun, people-first work environment. Perfect for first-time BPO...
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Parañaque, Philippines JobsAvenuePH Full timeVoice + Non-Voice Tasks — Accepts Applicants With No BPO Experience! ✨ Work Location: Parañaque Account Type: Non-Voice / Blended Support Limited Slots Only — Apply ASAP! Why This Opportunity Is Great: This Parañaque-based BPO is known for fast hiring, strong support systems, and a fun, people-first work environment. Perfect for first-time BPO...
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Parañaque, Philippines Innovato Information Technology Solutions Full timeInnovato Information Technology Solutions Job Description We are seeking a proactive and detail-oriented IT Support Specialist to join our team. This role is responsible for the full lifecycle of laptop management, focusing on macOS devices while also supporting Windows systems. The successful candidate will provide technical support, manage asset inventory,...
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Parañaque, Philippines Q2 HR Solutions Full timeNow Hiring: Customer Service Specialist Industry: Online Gaming Location: Onsite – Merville, Parañaque Schedule: Shifting (Day and Graveyard Shifts) About the Role You’ll provide customer support through chat, email, and occasional calls for local-based clients in the online gaming industry. Who Can Apply? - Fresh graduates and career shifters are...
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Parañaque, Philippines Lina Group of Companies Full timeJob Summary: We are looking for a System Support Specialist to join our team! This role is responsible for providing day-to-day technical assistance and IT system support across the company’s transport operations. You will handle installation, deployment, and maintenance of hardware devices such as routers, CCTV, tablets, GPS, POS ticketing devices, and...
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System Support Specialist
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Parañaque, Philippines Unity Communications LLC Full timeBPO - Operations Assistant Manager (Hybrid Setup) About the job BPO - Operations Assistant Manager (Hybrid Setup) If you've ever caught yourself people-watching not in a creepy way, but in that I can tell what's going on without anyone saying it way you already understand the art of operations. And Unity Communications needs you! We need an Operations...
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Business Support Specialist
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Sales Support Specialist
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Parañaque, Philippines LAdmins Full timeGet AI-powered advice on this job and more exclusive features. Reports to: Director of Origination / Sales Manager Work Location: Remote (Offshore) Schedule: Monday–Friday, 8:30 AM – 5:00 PM PST Position Summary The Sales Support Specialist plays a key role in supporting the client’s commercial solar and battery storage sales process through lead...
