
Customer Care Officer
3 days ago
Overview We seek for a dedicated Customer Care Officer to join our team. You will be the first point of contact for our valued clients, ensuring they have a positive and efficient experience. What You'll Do Respond promptly and professionally to customer inquiries via phone, email, and other communication channels. Proactively reach out to customers to provide updates on accounts, address any concerns, and gather valuable feedback on their experiences. Document all customer interactions thoroughly in the CRM system, including details of inquiries, resolutions, and any required follow-up actions. Collaborate effectively with other departments like sales and property management to ensure seamless resolution of customer issues and timely delivery of solutions. Analyze customer feedback to identify trends or recurring issues, proactively addressing potential areas for improvement in products, services, or processes. Who We're Looking For Bachelor's degree in Business Administration, Communication, or a related field. Minimum of 3 years of customer service experience (experience in the real estate industry is a strong plus). Excellent written and verbal communication skills, with the ability to convey complex information in a clear and concise manner. Ability to prioritize multiple tasks, work independently, and meet deadlines in a fast-paced environment. Proficient in Microsoft Office Suite and a CRM system is a plus. Possesses utmost professionalism and integrity Why Work With Us? At APEC Homes, we\'re more than just a real estate company; we\'re a family committed to building quality communities. We believe in taking care of our employees, which is why we offer a comprehensive benefits package designed to support you and your family. Financial & Health Support Government-mandated benefits (SSS, PhilHealth, Pag-IBIG) Health Card after 6 months Performance Bonuses Salary Loan and Emergency Loan Growth & Development Regularization after 6 months Trainings and Seminars Incentive Leave Exclusive Employee Perks Employee Housing Discount Education Assistance Wedding Gift Company Activities and Team-building events Ready to build your career with us? Click APPLY NOW and upload your updated resume to get started. Should you have further inquiries, you can contact . #J-18808-Ljbffr
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Customer Care
3 weeks ago
Pasig, Philippines Philippine Vending Corporation Full timeCustomer Care is responsible for providing excellent support to clients by handling inquiries, service requests, and complaints in a professional and timely manner. This role requires strong communication skills, attention to detail, and the ability to coordinate with internal teams to ensure customer satisfaction. QUALIFICATIONS: 1. Must be at least a...
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Customer Care Associate
7 days ago
Pasig, National Capital Region, Philippines Satellite Office Full time ₱800,000 - ₱1,200,000 per yearCUSTOMER CARE ASSOCIATE | Onsite - Ortigas | Night ShiftWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.Design made simple for the modern home. Our passion...
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Mgr Customer Care
3 weeks ago
Pasig, Philippines Carelon Global Solutions Philippines, Inc. Full timeMgr Customer Care (PHL) page is loaded## Mgr Customer Care (PHL)locations: PHL-Pasig City-Glas Building, Opal Road,time type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: October 19, 2025 (27 days left to apply)job requisition id: JR **Position Title:**Mgr Customer Care (PHL)**Shift:****Job Description:*** Responsible for...
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Customer Care Specialist
6 days ago
Pasig, National Capital Region, Philippines APEC Homes Full time ₱900,000 - ₱1,200,000 per yearWe seek for a dedicated Customer Care Specialist to join our team. You will be the first point of contact for our valued clients, ensuring they have a positive and efficient experience.What You'll Do:Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.Proactively reach out to customers to provide...
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Customer Care
4 weeks ago
Pasig, Philippines Acquire Full timeCustomer Care page is loaded## Customer Carelocations: Pasig Citytime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 24, 2025 (30+ days left to apply)job requisition id: R11185We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a...
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Customer Care Representative
4 weeks ago
Pasig, Philippines Cepat Kredit Financing Inc. Full timeResponsibilities Team Leadership: Lead, mentor, and manage a team of customer care representatives, ensuring high performance, engagement, and job satisfaction. Customer Support Management: Oversee customer support operations, ensuring all customer inquiries, complaints, and issues are handled promptly and effectively. Process Improvement: Identify areas of...
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Member Care Officer
2 weeks ago
Pasig, National Capital Region, Philippines Data Analytics Ventures, Inc. Full time ₱104,000 - ₱130,878 per yearDepartmentCustomer SuccessEmployee TypeProbationarySummaryJOB SUMMARYResponsible for developing customer care-related processes, training, and back office-related activities. The Customer Process and Training Officer will be responsible in documenting these processes through collaboration with key stakeholders. This will involve identifying process...
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Customer Care Specialist
1 week ago
Pasig, National Capital Region, Philippines Acquire Intelligence Full time ₱250,000 - ₱500,000 per yearWe're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the worldAcquire BPO is an award-winning business process outsource provider, to some of the world's largest brands operating...
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Customer Care Specialist
2 weeks ago
Pasig, National Capital Region, Philippines CHEF'S SECRET Full time ₱250,000 - ₱300,000 per yearOverall Function:The Customer Care Specialist plays a crucial role in ensuring the smooth and efficient processing of customer orders in a B2B (business to business) food business. This individual is responsible for managing customer inquiries, processing orders accurately, and providing exceptional customer service to maintain positive relationships with...
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Customer Care Representative
4 weeks ago
Pasig, Philippines Wellness First Naturopathic Company Full timeOverview The Customer Care Representative is responsible for providing exceptional customer service and support to clients, customers, or end-users. This role involves handling inquiries, resolving issues, and ensuring that customers have a positive experience with the company\'s products or services. The ideal candidate should possess strong...