Customer Care Representative
1 week ago
Overview The Customer Care Representative is responsible for providing exceptional customer service and support to clients, customers, or end-users. This role involves handling inquiries, resolving issues, and ensuring that customers have a positive experience with the company\'s products or services. The ideal candidate should possess strong communication skills, problem-solving abilities, and a customer-first attitude, with a focus on delivering high-quality service in a timely manner. Previous experience in customer service, call center, or retail is preferred but not always required. Experience with customer management systems (CRM) or related software is a plus. Experience handling customer inquiries via phone, email, chat, or social media is beneficial. Skills and Knowledge Excellent communication skills : Strong verbal and written communication to clearly convey information and address customer inquiries. Active listening : Ability to understand customer needs, concerns, and frustrations. Problem-solving : Ability to think critically and resolve customer issues effectively and efficiently. Attention to detail : Accuracy in logging customer information, following up on requests, and managing customer records. #J-18808-Ljbffr
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Customer Care Representative
1 week ago
Pasig, Philippines Cepat Kredit Financing Inc. Full timeResponsibilities Team Leadership: Lead, mentor, and manage a team of customer care representatives, ensuring high performance, engagement, and job satisfaction. Customer Support Management: Oversee customer support operations, ensuring all customer inquiries, complaints, and issues are handled promptly and effectively. Process Improvement: Identify areas of...
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Customer Care Representative
1 day ago
Pasig, National Capital Region, Philippines Cepat Kredit Financing Inc Full time ₱1,200,000 - ₱2,400,000 per yearTeam Leadership: Lead, mentor, and manage a team of customer care representatives, ensuring high performance, engagement, and job satisfaction.Customer Support Management: Oversee customer support operations, ensuring all customer inquiries, complaints, and issues are handled promptly and effectively.Process Improvement: Identify areas of improvement in the...
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Customer Care Representative
1 week ago
Pasig, National Capital Region, Philippines Satellite Office Full time ₱300,000 - ₱450,000 per yearAbout Us: We're a fast-growing startup transforming the car buying experience. Our platform connects car buyers with the right vehicles through a seamless, tech-enabled journey. We're looking for a compassionate, detail-oriented Customer Care Representative who thrives on helping people and delivering exceptional service. What You'll Do:Serve as the first...
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Customer Care Representative
2 weeks ago
Pasig, National Capital Region, Philippines Satellite Office Full time ₱400,000 - ₱600,000 per yearAbout Us: We're a fast-growing startup transforming the car buying experience. Our platform connects car buyers with the right vehicles through a seamless, tech-enabled journey. We're looking for a compassionate, detail-oriented Customer Care Representative who thrives on helping people and delivering exceptional service.What You'll Do:Serve as the first...
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Customer Care Representative
2 weeks ago
Pasig, National Capital Region, Philippines Satellite Office Full time ₱250,000 - ₱450,000 per yearPrimary Purpose of Role The Customer Care Representative is responsible for:Providing exceptional customer service for all inbound calls, emails, order management and general enquiries across both store and ecommerce channels Key Skills Qualifications & Experience Prerequisite Skills:Well-developed interpersonal skills and ability to build relationships...
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Pasig, National Capital Region, Philippines Metacom Full time ₱264,000 per yearJoin our Pasig team as a Customer Care Representative Start your BPO career with paid training and an easy virtual hiring process.Qualifications:At least High School GraduateWith or without BPO experienceExcellent communication and customer service skillsWilling to work onsite in PasigWhat We Offer:Virtual interview optionPaid trainingHMO and performance...
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Health Care Representative
2 weeks ago
Pasig, Philippines InLife Health Care Full timeGraduate of any 4-year college course, medical allied (preferred). Experience in insurance / HMO and value-adding services preferred. Good communication, coordination, and negotiation skills. With BPO experience handling healthcare account is an advantage but not required. Okay for project-based employment. Can start ASAP A. JOB PURPOSE The HMO Coordinator...
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Customer Care Associate
3 weeks ago
Pasig, Philippines Symbos Managed Services Inc. Full timeThe Customer Care Representative plays a vital role in supporting families with booking-related services. This includes handling inbound and outbound communications, processing bookings and cancellations, and assisting with general account and payment queries. The role is focused on delivering service excellence and promoting self-service tools to enhance...
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Customer Care Representative
1 week ago
Pasig, Philippines San Miguel Corporation Full timeSelect how often (in days) to receive an alert: Title: Customer Care Representative - Social Media Management Location: Ortigas, Pasig (ACD0), PH Description: REQUIREMENTS: Graduate of any four-year course Above average written and verbal communication skills Willing to work in shifting schedules Willing to work onsite (Mandaluyong City) Proven experience in...
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Client Care Representative
1 week ago
Pasig, National Capital Region, Philippines De Castro Consulting Full time ₱150,000 - ₱250,000 per yearJob Summary:As a Client Care Representative, you will serve as the first point of contact for customers managing their loans or addressing overdue bills. You'll provide compassionate and solution-focused support over the phone, ensuring each client feels heard, respected, and guided through their concerns. This role requires excellent English communication...