Customer Care Specialist

4 days ago

Pasig, National Capital Region, Philippines APEC Homes Full time ₱900,000 - ₱1,200,000 per year

We seek for a dedicated Customer Care Specialist to join our team. You will be the first point of contact for our valued clients, ensuring they have a positive and efficient experience.

What You'll Do:

  • Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.
  • Proactively reach out to customers to provide updates on accounts, address any concerns, and gather valuable feedback on their experiences.
  • Document all customer interactions thoroughly in the CRM system, including details of inquiries, resolutions, and any required follow-up actions.
  • Collaborate effectively with other departments like sales and property management to ensure seamless resolution of customer issues and timely delivery of solutions.
  • Analyze customer feedback to identify trends or recurring issues, proactively addressing potential areas for improvement in products, services, or processes.

Who We're Looking For:

  • Bachelor's degree in Business Administration, Communication, or a related field.
  • Minimum of 3 years of customer service experience (experience in the real estate industry is a strong plus).
  • Excellent written and verbal communication skills, with the ability to convey complex information in a clear and concise manner.
  • Ability to prioritize multiple tasks, work independently, and meet deadlines in a fast-paced environment.
  • Proficient in Microsoft Office Suite and a CRM system is a plus.
  • Possesses utmost professionalism and integrity

Why Work With Us?

At APEC Homes, we're more than just a real estate company; we're a family committed to building quality communities. We believe in taking care of our employees, which is why we offer a comprehensive benefits package designed to support you and your family.

Financial & Health Support:

  • Government-mandated benefits (SSS, PhilHealth, Pag-IBIG)
  • Health Card after 6 months
  • Performance Bonuses
  • Salary Loan and Emergency Loan

Growth & Development:

  • Regularization after 6 months
  • Trainings and Seminars
  • Incentive Leave

Exclusive Employee Perks:

  • Employee Housing Discount
  • Education Assistance
  • Wedding Gift
  • Company Activities and Team-building events

Ready to build your career with us? Click "APPLY NOW" and upload your updated resume to get started. Should you have further inquiries, you can contact

  • Customer Care Specialist

    2 weeks ago

    Pasig, National Capital Region, Philippines CHEF'S SECRET Full time ₱250,000 - ₱300,000 per year

    Overall Function:The Customer Care Specialist plays a crucial role in ensuring the smooth and efficient processing of customer orders in a B2B (business to business) food business. This individual is responsible for managing customer inquiries, processing orders accurately, and providing exceptional customer service to maintain positive relationships with...

  • Patient Care Specialist

    1 week ago

    Pasig, National Capital Region, Philippines Asia Teleservices, Inc. Full time ₱150,000 - ₱250,000 per year

    WHO WE AREAsiatel Outsourcing, a trusted outsourcing partner in the Philippines since 2006, specializes in Employer of Record (EOR) solutions, remote staffing, and shared services. With over 15 years of experience, we support global businesses in areas such as sales, customer service, IT, and healthcare.WHY JOIN US?We're expanding our Healthcare Team and...

  • Senior Customer Care Rep

    16 hours ago

    Pasig, National Capital Region, Philippines Alta Resources Full time ₱900,000 - ₱1,200,000 per year

    Alta Resources is HiringSummary The Senior Customer Care Representative for our J&J Senior Team will provide high quality, professional, and "best in class" customer service to current and prospective consumers through phone, mail, e-mail. Responsibilities include handling inbound/outbound calls, data quality review, admin responsibilities, working to...

  • Patient Care Specialist

    1 week ago

    Pasig, National Capital Region, Philippines Asia Teleservices Inc Full time ₱216,000 - ₱288,000 per year

    WHO WE AREAsiatel Outsourcing, a trusted outsourcing partner in the Philippines since 2006, specializes in Employer of Record (EOR) solutions, remote staffing, and shared services. With over 15 years of experience, we support global businesses in areas such as sales, customer service, IT, and healthcare.WHY JOIN US?We're expanding our Healthcare Team and...

  • Customer Care Specialist

    1 week ago

    Pasig, National Capital Region, Philippines Acquire Intelligence Full time ₱250,000 - ₱500,000 per year

    We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the worldAcquire BPO is an award-winning business process outsource provider, to some of the world's largest brands operating...

  • Customer Care Representative

    15 hours ago

    Pasig, National Capital Region, Philippines Cepat Kredit Financing Inc Full time ₱1,200,000 - ₱2,400,000 per year

    Team Leadership: Lead, mentor, and manage a team of customer care representatives, ensuring high performance, engagement, and job satisfaction.Customer Support Management: Oversee customer support operations, ensuring all customer inquiries, complaints, and issues are handled promptly and effectively.Process Improvement: Identify areas of improvement in the...

  • Customer Care Associate

    6 days ago

    Pasig, National Capital Region, Philippines Satellite Office Full time ₱800,000 - ₱1,200,000 per year

    CUSTOMER CARE ASSOCIATE | Onsite - Ortigas | Night ShiftWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.Design made simple for the modern home. Our passion...

  • Customer Care Team Leader

    15 hours ago

    Pasig, National Capital Region, Philippines The New APEC Development Corporation Full time ₱1,500,000 - ₱3,000,000 per year

    We seek for a dedicated Customer Care Team Lead to join our team. As the first point of contact for our valued clients, you will play a crucial role in ensuring a positive and efficient customer experience. Also, you will be responsible for both day-to-day operations and strategic improvements to our customer care processes.What You'll Do:Handle escalated...

  • Customer Care Representative

    1 week ago

    Pasig, National Capital Region, Philippines Satellite Office Full time ₱300,000 - ₱450,000 per year

    About Us: We're a fast-growing startup transforming the car buying experience. Our platform connects car buyers with the right vehicles through a seamless, tech-enabled journey. We're looking for a compassionate, detail-oriented Customer Care Representative who thrives on helping people and delivering exceptional service. What You'll Do:Serve as the first...

  • Customer Care Representative

    2 weeks ago

    Pasig, National Capital Region, Philippines Satellite Office Full time ₱400,000 - ₱600,000 per year

    About Us: We're a fast-growing startup transforming the car buying experience. Our platform connects car buyers with the right vehicles through a seamless, tech-enabled journey. We're looking for a compassionate, detail-oriented Customer Care Representative who thrives on helping people and delivering exceptional service.What You'll Do:Serve as the first...