Technical Support Specialist

4 weeks ago

Pampanga Philippines Buscojobs Full time

Job Description

Improve customer service experience, create engaged customers and facilitate organic growth. Take ownership of customers issues and follow problems through to resolution. Set a clear mission and deploy strategies focused towards that mission. Develop service procedures, policies and standards. Keep accurate records and document customer service actions and discussions. Analyze statistics and compile accurate reports. Control resources and utilize assets to achieve qualitative and quantitative targets. Adhere to and manage the approved budget. Maintain an orderly workflow according to priorities.

  • Technical Support Specialist Crystal Reports j... (if applicable, keep the original title as provided)
Responsibilities
  • Keep up to date on products, services, policies and procedures to ensure accurate information and correct implementation; take initiative to continuously enhance technical skills.
  • Achieve individual revenue and customer service targets to support delivery of team/departmental targets.
  • Support implementation of new technology and work methods to sustain ongoing process and quality improvement processes.
  • Maintain data protection and confidentiality for both staff and customers.
  • Support other departmental functions as required (e.g. ticketing & E-Services desk, pre-flight checks, service desk, etc.).
Qualifications & Details
  • Job Types: Full-time, Fresh graduate
  • Salary: From Php21,000.00 per month
  • Benefits: Health insurance; Life insurance; Opportunities for promotion; Paid training; Promotion to permanent employee
  • Schedule: Shift system
  • Ability to commute/relocate: Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (required)
  • Experience: Customer Service Representative: 1 year (required)
  • Language: English (preferred)

Posted today

#J-18808-Ljbffr

  • It Technical Support Specialist

    3 weeks ago

    , Pampanga, Philippines Buscojobs Full time

    Overview IT Technical Support Specialist jobs in Porac. Posted today. Job Description URGENT #HIRING for IT Service Desk and Technical Support Representative. We are looking for a personable, experienced Customer Service and Technical Support Rep. professional to join our expanding team. In this role, you will provide expert advice and information to...

  • Technical Support Specialist

    2 weeks ago

    , Pampanga, Philippines Buscojobs Full time

    Technical Support Specialist Tier II – Porac/Pampanga (Sample) Technical Support Specialist Tier II jobs in P... Posted today Job Description Desktop Support Engineer is responsible for repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problems in a timely and...

  • Technical Support Specialist

    3 weeks ago

    , Pampanga, Philippines Buscojobs Full time

    Technical Support / IT Service Desk Representative Location: BGC, Taguig. Onsite position. Urgent hiring for IT Service Desk and Technical Support Representative. The role involves providing expert advice and information to potential customers regarding a variety of products and services, with a focus on delivering excellent customer service and a...

  • L1 Technical Support

    4 weeks ago

    , Pampanga, Philippines Cloudstaff Full time

    Work From Office - This is a Work-from-office setup based in Mabalacat A fast-growing telecommunications company, based in Sydney, providing an exciting opportunity for a Technical Support Specialist. We have a professional, relaxed environment with ongoing training and support. Your primary role will be to provide support to our users all around Australia...

  • Technical Support Representative

    4 weeks ago

    , Pampanga, Philippines Universal Access and Systems Solutions Inc. Full time

    Join to apply for the Technical Support Representative role at Universal Access and Systems Solutions Inc. 21 hours ago Be among the first 25 applicants Join to apply for the Technical Support Representative role at Universal Access and Systems Solutions Inc. Job OverviewThe Location:PampangaJob OverviewThe Technical Support Representative is...

  • Technical Support Specialist

    4 weeks ago

    , Pampanga, Philippines J-K Network Services Full time

    Overview Employee Recognition and Rewards Performance Bonus, Incentives Benefits Government Mandated Benefits Health & Wellness Insurance Health & Wellness HMO Responsibilities Provide technical support via chat, email, and voice channels. Troubleshoot OS, software, and network-related issues. Perform basic AD/GPO configurations and system...

  • Technical Support Specialist

    5 days ago

    , , Philippines GoLive Monitoring Full time

    Overview GoLive Fleet Monitoring is a fast-developing tech powerhouse specialising in state-of-the-art fleet tracking and monitoring solutions. Our mission is to optimise operations and enhance efficiency for businesses of all sizes through our advanced technologies. Our dedicated and talented team drives our continued success and growth. We are on the...

  • Technical Support Specialist

    2 weeks ago

    Philippines Sinch Full time ₱250,000 - ₱500,000 per year

    Description About Sinch Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft...

  • Sales Technical Support

    4 weeks ago

    , Davao del Sur, Philippines JOEL TECH TECHNICAL SERVICES Full time

    Responsibilities Equipment Setup and Maintenance: Responsible for setting up, testing, and maintaining technical equipment (e.g., sound systems, projectors, lighting) to ensure smooth operation during events or productions. Troubleshooting and Technical Support: Provide on-site technical support, resolving any issues with equipment or systems promptly to...

  • IT Technical Support

    4 weeks ago

    , Pampanga, Philippines Neksjob Philippines Full time

    Job Summary We are seeking a dynamic and experienced Site Leader to spearhead our Philippines operations for one of our key clients. This role is ideal for a seasoned leader with deep expertise in Technical Support and Operations , and a passion for delivering operational excellence, organizational growth, and exceptional service delivery . Key...