Technical Support Specialist

Technical Support Specialist Tier II – Porac/Pampanga (Sample)

Technical Support Specialist Tier II jobs in P...

Posted today

Job Description

Desktop Support Engineer is responsible for repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problems in a timely and accurate fashion, and provide end-user assistance where required.

Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance with Service Desk processes.

Manage service requests, software installation, new computer setups, upgrades, etc. Performs general preventive maintenance tasks on PCs, laptops, printers and any other authorized peripheral equipment.

Qualifications

• At least 1 year of related experience as Technical Support and ticketing tool (ServiceNOW, LanDesk)
• Can work 5 days a week, 10.5 hour per day
• Willing to work even on weekends, holidays and at any time when needed
• Amenable to travel to different sites or locations
• Open to work on a Project Based Employment 1-year Renewable Contract

Job Type : Fixed term — Contract length: 12 months

Schedule: 10 hour shift

Application Question(s): Are you willing to work in San Fernando Pampanga?

Education: Bachelor’s (preferred)

Experience: IT Support: 1 year (preferred)

IT Technical Support

Posted today

Job Description

Desktop Support Engineer is responsible for repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problems in a timely and accurate fashion, and provide end-user assistance where required.

Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance with Service Desk processes.

Manage service requests, software installation, new computer setups, upgrades, etc. Performs general preventive maintenance tasks on PCs, laptops, printers and any other authorized peripheral equipment.

Qualifications

• At least 1 year of related experience as Technical Support and ticketing tool (ServiceNOW, LanDesk)
• Can work 5 days a week, 10.5 hour per day
• Willing to work even on weekends, holidays and at any time when needed
• Amenable to travel to different sites or locations
• Open to work on a Project Based Employment 1-year Renewable Contract

Job Type : Fixed term — Contract length: 12 months

Schedule: 10 hour shift

Application Question(s): Are you willing to work in San Fernando Pampanga?

Education: Bachelor’s (preferred)

Experience: IT Support: 1 year (preferred)

Posted today

Job Description

JOB DESCRIPTION: Position: VoIP Technical Support; Schedule: 9pm to 6am; Work set-up: On-Site (Clark, Pampanga).

Requirements: 3+ years experience with any soft switch; 3+ years experience with networking; knowledge of IP phones, provisioning & troubleshooting (Grandstream, Polycom, Yealink).

Benefits: Health insurance, on-site parking, free parking, company events, staff meals provided, transportation service provided.

Schedule: Night shift; Supplemental pay: 13th month salary.

Qualifications

• VoIP: 2 years (preferred)

IT Support Specialist

Posted today

Job Description

Desktop Support Engineer is responsible for repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problems in a timely and accurate fashion, and provide end-user assistance where required.

Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance with Service Desk processes.

Manage service requests, software installation, new computer setups, upgrades, etc. Performs general preventive maintenance tasks on PCs, laptops, printers and any other authorized peripheral equipment.

Qualifications

• At least 1 year of related experience as Technical Support and ticketing tool (ServiceNOW, LanDesk)
• Can work 5 days a week, 10.5 hour per day
• Willing to work even on weekends, holidays and at any time when needed
• Amenable to travel to different sites or locations
• Open to work on a Project Based Employment 1-year Renewable Contract

Job Type : Fixed term — Contract length: 12 months

Schedule: 10 hour shift

Education: Bachelor’s (preferred)

Experience: IT Support: 1 year (preferred)

IT Support Specialist (Motorized)

Posted today

Job Description

Must possess at least Bachelor’s/College Degree in Computer Engineering, Computer Science / Information Technology or equivalent. Fresh graduates welcome; 1-2 years related experience with PC skills, basic electronics, and hardware/OS familiarity. Knowledge of Windows and Microsoft products; troubleshooting and setup of POS machines. Willing to travel; must have a driving license and own motorcycle.

Job Types: Full-time, Fresh graduate; 13th month salary; Location: Arayat, Pampanga (relocation acceptable).

ERP Support Specialist (Work From Home)

Posted today

Job Description

MVP Asia Pacific Inc. is a leading outsourcing company in Clark Freeport Zone, Pampanga. We offer learning opportunities, career growth and work-life balance.

ERP Support Specialist: provide user training; support NAV/BC; NAV upgrades; Jet Reports; SQL queries; ERP 3-5 years with Navision; EDI mapping; global team experience; customer service oriented; strong communication; ability to work independently.

Benefits: Health insurance. Schedule: 8 hour shift; night shift.

Support Desk Specialist (Night Shift - Onsite)

Posted today

Job Description

Position: Support Desk Specialist; Schedule: 8pm to 5am; On-site (Clark, Pampanga).

Qualifications: advanced Excel knowledge; outbound calls; strong client/vendor communication; organizational and time management skills; proactive and team-oriented.

Benefits: company events, free parking, health insurance, on-site parking, transportation service.

Schedule: Night shift; Supplemental pay: 13th month salary.

Location: Mabalacat, Pampanga (relocation acceptable).

Experience: Support Desk/HelpDesk: 1 year (preferred)

Note: This description consolidates multiple postings; content is representative of roles and does not guarantee current openings.

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