
Technical Support Specialist
4 weeks ago
Overview
Employee Recognition and Rewards
Performance Bonus, Incentives
BenefitsGovernment Mandated Benefits
Health & WellnessInsurance Health & Wellness
HMO
Responsibilities- Provide technical support via chat, email, and voice channels.
- Troubleshoot OS, software, and network-related issues.
- Perform basic AD/GPO configurations and system setups.
- Document resolutions and escalate complex issues.
- Ensure high customer satisfaction through clear and empathetic communication.
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