Operations Coordinator

Job Description

Are you as excited as we are when we talk about the storage and distribution of bulk liquids at our state-of-the-art tank containers and terminals located in key markets? We are currently recruiting for the Operations Coordinator to join our EMEA Operations team.

Stolt Tank Containers (STC) is a leading provider of door-to-door transportation services for bulk-liquid chemicals and food-grade products. With a fleet of more than 45,000 tank containers, STC is the only operator with its own worldwide network of 22 owned and joint venture depots.

• Order Management – Process customer bookings received via various channels (Web, EDI, API & Email), ensuring timely and correct handling of the booking, and KPI target achievement. Select the optimal ocean carrier (based on cost, speed or sustainability) and communicate vessel/voyage information with the customer.
• Export Documentation – Handle shipping instructions in alignment with STC's quality procedures; coordinate processing and distribution of shipping instructions and communicate any documentation related to additional charges (e.g., manifest corrections) to customers. Follow up with ocean carriers regarding amendments and ensure timely receipt of the Bill of Lading.
• Import Documentation – Monitor end-to-end import process, verify estimated arrival information, send documentation to the customer, and create/distribute release instructions to ocean carriers and terminals.
• Invoicing – Ensure billing procedures are executed with precision and issue invoices for additional charges to customers in accordance with STC's tariff and/or customer-specific billing requirements.
• Compliance & Safety – Register events/non-conformities when suppliers do not meet STC's or customers' expectations; contribute to root cause analysis and corrective/preventive actions; uphold compliance with industry regulations and safety standards.
• Minor Issue Resolution – Identify solutions to minimize disruptions (delays, route changes, incidents) and identify opportunities for process improvements, cost savings and operational efficiencies.

• Bachelor's degree and at least 1 year of experience in a logistics/shipping role within an international environment.
• Proven record of high work quality and accuracy; must maintain meticulous documentation with an eye for errors and discrepancies.
• Fluent in English; preferably a second regional language. Strong communication and interpersonal skills; ability to convey information to suppliers, customers and internal teams.
• Ability to work effectively as part of a team and to engage in problem resolution with critical thinking and solution propositions.
• Growth mindset with a commitment to personal development and willingness to learn new knowledge and skills relevant to the role.

You will be part of an international organization with opportunities for personal growth. Competitive pay, perks and benefits package. Hybrid work set-up.

Submit your application online. Attach an updated copy of your CV. We will invite you for an initial assessment if you qualify for the role. The Predictive Index test is part of the application process. After the initial assessment, there will be a final interview with the Hiring Manager(s).

Got questions about the process? Contact Arjay Angel).

Disclaimer for recruitment agencies: We don\'t accept any unsolicited applications or CVs from recruitment and selection agencies.

Stolt-Nielsen Limited is a long-term investor and manager of businesses focused on opportunities in logistics, distribution, and aquaculture. The Stolt-Nielsen portfolio includes Stolt Tankers, Stolthaven Terminals, Stolt Tank Containers, Stolt Sea Farm and LNG investments. Stolt-Nielsen Limited is listed on the Oslo Stock Exchange (Oslo Børs: SNI).