Premier Customer Care Representative
3 weeks ago
Job Description
Location: Clark, Pampanga
Salary: Up to ₱27,000 per month
Sign-on Bonus: ₱0,000
Why Join Us?- Next-level compensation with base salary up to ₱27,000, plus additional incentives
- 100% virtual or streamlined hiring process for quick onboarding
- Professional growth through training and leadership programs
- Convenient Clark, Pampanga location with a vibrant work environment
- Handle customer inquiries and concerns via phone, email, and chat with professionalism
- Provide accurate information about products and services and resolve issues efficiently
- Maintain and update customer records with accurate interaction details
- Collaborate with team members to ensure a seamless customer experience
- Engage customers to ensure satisfaction and proactive support
- Excellent verbal and written communication in English
- Passion for customer service and problem-solving
- Computer literate and able to navigate multiple systems
- Positive, can-do attitude and ability to stay calm under pressure
- Open to all educational backgrounds; BPO experience preferable but not required
- Willing to work on-site in Clark, Pampanga
At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.
FedEx is consistently recognized as one of the most admired brands and a great place to work. Our people are the foundation of our success and the key to our future.
How to ApplyApply via the designated channel. This description reflects the role and requirements based on the information provided.
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