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Job postings overview and descriptions for Customer Service Representative roles in Cagayan de Oro and related centers.

Various Customer Service Representative and Call Center Agent positions posted today. Roles involve handling inquiries via phone, email, chat, or in person; resolving issues; providing product/service information; and meeting performance targets. Some postings indicate on-site work and shifting schedules. Some postings note regional application acceptance restrictions.

• Respond to customer inquiries via phone, email, chat, or in person. Resolve customer complaints efficiently and professionally. Process orders, forms, applications, and requests. Follow communication procedures, guidelines, and policies. Identify and assess customers\' needs to achieve satisfaction. Provide product and service information. Meet personal/team performance targets and customer service goals.
• Urgent hiring for Customer Service Representative in Cagayan de Oro site. Qualifications: At least a high school graduate (old curriculum) or senior high school graduate (new curriculum); with or without Call Center Experience; willing to WORK ON SITE; good to excellent English communication skills; willing to start immediately. Perks: Competitive Salary Package; Free HMO + Leave Benefits; Exciting Performance Bonuses. Apply if interested.
• Customer Service Representative roles involving inbound/outbound calls for a telecommunications account. Requirements include high school diploma or higher, strong English communication, customer service or call center experience is a plus but not required, willingness to work shifting schedules. Perks include competitive salary, HMO, 13th month pay, government-mandated benefits, paid training and leaves, career growth opportunities.
• Call Center/Telecommunications and Blended Accounts: Location Downtown Cagayan de Oro City. Full-Time, shifting schedule. Responsibilities include handling inquiries, resolving issues, providing information, logging interactions, collaborating with departments, maintaining professionalism, and adhering to guidelines. Requirements include excellent communication, ability to stay calm under pressure, willingness to work on shifting schedules; prior customer service or call center experience is a plus; high school diploma or equivalent.
• General Customer Service: 6 months BPO experience preferred; high school graduate or ALS; good communication; neutral accent; attention to detail; not a job hopper.
• Customer Service Representative for Ecommerce: Roles in ecommerce support (call, email, chat). Requirements: College graduate with 1-3 months BPO experience or 1st year college with 1 year BPO experience; strong communication; problem-solving; self-motivated; ability to manage multiple projects.
• Relocation-package offer role: On-site in Cagayan de Oro Misamis Oriental. Responsibilities include responding to inquiries via phone/email/chat, providing timely information, documenting interactions, process improvements, cross-functional collaboration, policy compliance. Requirements include excellent communication, problem-solving, CRM familiarity, adaptability, teamwork; relocation eligible for applicants located 2 hours away. Offered competitive salary, benefits, training, career growth, and inclusive culture.
• Customer Service Representative for Food Services: 6 months experience; high school graduate; good communication; neutral accent; attention to detail; sales experience preferred; not a job hopper; 16k monthly salary.
• Customer Service Representative for Hospitals and Healthcare: 1+ year customer or technical support experience; strong English; experience with CRM (Zendesk or similar); healthcare industry experience a plus; EMR familiarity a plus; strong multitasking; independent and collaborative work.
• Customer Service Representative for Document Filing Services: includes call, email, and chat; max earning up to 24,000; requires good communication, neutral accent, attention to detail; sales experience preferred; not a job hopper; 6 months BPO experience preferred.

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