Current jobs related to Customer Service Supervisor - Quezon City - United Asia Automotive Group Incorporated

  • Customer Service Supervisor

    2 days ago

    Antipolo City, Calabarzon, Philippines JoyRide Superapp Full time ₱300,000 - ₱600,000 per year

    We are looking for an experienced Customer Service Supervisor. The candidate should have a proven track record of overseeing daily operations, leading a team to meet performance targets, and enhancing the customer experience. This role requires excellent organizational skills, the ability to manage and optimize workflows, and a commitment to continuous...

  • Customer Service Supervisor

    1 week ago

    Cebu City, Central Visayas, Philippines New Moto Marketing Corporation Full time ₱400,000 - ₱1,200,000 per year

    CastleKeep Holdings, the holdings company of Skygo Marketing Corporation, and several other business units, is expanding and we are looking for a talented individual to fill the Customer Service Supervisor role.The Customer Service Supervisor leads a team of Customer Service Representatives (CSRs) to ensure high quality service delivery, compliance with...

  • Customer Service Representative

    3 weeks ago

    Quezon City, Philippines Lexie Staffing and Business Consulting Full time

    Job Summary: We are looking for highly motivated and customer-focused individuals to join our International Sales Account team as Customer Service Representatives (Voice). In this role, you will handle inbound and outbound calls from international customers, assisting them with inquiries, processing sales orders, upselling products or services, and ensuring...

  • HRBP Supervisor

    3 weeks ago

    Quezon City, Philippines Carlcare Service Full time

    Company: Transsion Holdings (Infinix, Itel, Tecno, Carlcare) On-site | Cubao, Quezon City | Full-time Competitive Salary Package Overview The HRBP Senior Supervisor will lead daily HR operations including talent management, employee relations, performance management, and compliance. The role partners with department heads on HR strategies, supports...

  • Customer Service Supervisor

    1 week ago

    Quezon City, National Capital Region, Philippines Western Marketing Corporation Full time ₱900,000 - ₱1,200,000 per year

    Job PurposeThis role is responsible for overseeing the overall customer service team, ensuring exceptional customer through efficient problem resolution and continuous improvement of service delivery.Educational/Work Experience● A bachelor's degree in administration and management or a related field● At least one (1) year experience in service management...

  • Customer Service

    2 weeks ago

    Quezon City, National Capital Region, Philippines Kinect Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    As the Operations Supervisor overseeing two physical sites, you are responsible for driving team performance, consistency, and service excellence across all customer contact channels, including phone calls, emails, cases, live chat, SMS, social media, and other communication platforms.Main Responsibilities:Leadership & Team ManagementLead, coach, and support...

  • Customer Service Supervisor

    1 week ago

    Quezon City, National Capital Region, Philippines WesternMarketing Corp Full time ₱250,000 - ₱450,000 per year

    Job description:Job PurposeThis role is responsible for overseeing the overall customer service team, ensuring exceptional customer through efficient problem resolution and continuous improvement of service delivery.Educational/Work Experience● A bachelor's degree in administration and management or a related field● At least one (1) year experience in...

  • customer service assistant

    1 week ago

    Quezon City, National Capital Region, Philippines INTELASSIST INC. Full time ₱150,000 - ₱250,000 per year

    Eighteen (18) Customer Service Representative - French BilingualFour (4) Customer Service Representative - Bilingual AgentOne (1) Customer Service Representative - BilingualOne (1) Customer Service RepresentativeCustomer Support: Provide excellent customer service by addressing inquiries and concerns via chat, phone, and email both in English and...

  • Customer Service

    14 hours ago

    Quezon City, National Capital Region, Philippines ACTalent Solutions Full time ₱150,000 - ₱250,000 per year

    Responsibilities:Provide daily response and support to users via LINE OA channels;Respond to users in a timely manner, coordinate with multiple departments to resolve issues, and closely monitor until problems are solved;Conduct live-streaming sessions to announce and promote activities for users when required;Actively engage with and follow up on...

  • Customer Service Representative

    2 weeks ago

    Quezon City, National Capital Region, Philippines Sun Wu Full time $104,000 - $130,878 per year

    The successful candidate will be responsible for handling customer inquiries, providing accurate information, and ensuring a high level of customer satisfaction. This role requires excellent communication skills, computer literacy, and a willingness to learn. Fresh graduates are welcome to apply.Key Responsibilities:Handle incoming calls, emails, and...

Customer Service Supervisor

4 weeks ago

Quezon City, Philippines United Asia Automotive Group Incorporated Full time

United Asia Automotive Group Incorporated

On-site - Quezon City • 1-3 Years Exp • Bachelor • Full-time

Overview

On-site position located in Quezon City. The role requires a bachelor’s degree with 1-3 years of experience for full-time employment.

Job Description Government Mandated Benefits
  • Free Meals
  • Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Special Leave for Women, Vacation Leave
Major Responsibilities

Team Management:

  • Lead, mentor, and supervise a team of automotive professionals, including technicians, service representatives, and administrative staff.
  • Set clear performance expectations, provide regular feedback, and facilitate professional development opportunities for team members.

Operational Oversight:

  • Monitor and manage automotive service centers, dealership, or retail outlets nationwide
  • Ensure adherence to company policies, procedures, and safety standards.
  • Optimize workflow processes to enhance operational efficiency and customer service.

Sales and Customer Service:

  • Collaborate with sales teams to develop and execute strategies to increase automotive sales and achieve revenue targets.
  • Oversee customer interactions to ensure high levels of customer satisfaction and resolve escalated issues as needed.

Inventory Management:

  • Coordinate with the inventory management team to ensure adequate stock levels of vehicles, parts, and accessories.
  • Analyze inventory data and make recommendations for replenishment and adjustments.

Performance Analysis:

  • Collect and analyze data related to workshop sales, customer feedback, service quality, and operational efficiency.
  • Identify trends, opportunities, and areas for improvement, and develop action plans accordingly.

Relationship Building:

  • Cultivate relationship with key stakeholders such as dealer principals, suppliers, manufacturers, vendors, and regulatory bodies.
  • Collaborate with other field managers and corporate teams to share best practices and align strategies.

Budgeting and Financial management:

  • Assist in developing and managing budgets for the region, monitoring expenses, and ensuring financial goals are met.
  • Implement cost-effective strategies to optimize resource allocation.
Competencies

Knowledge

  • Knowledge of automotive sales, service and operations.
  • Familiarity with relevant software tools for data analysis and reporting

Skills

  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Analytical mindset with the ability to interpret data and make informed decisions.
  • Problem-solving skill and the ability to handle challenging situations effectively

Abilities

  • Ability to work collaboratively with cross-functional teams and senior stakeholders.
Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately:

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
#J-18808-Ljbffr