Customer Service Supervisor

As the Operations Supervisor overseeing two physical sites, you are responsible for driving team performance, consistency, and service excellence across all customer contact channels, including phone calls, emails, cases, live chat, SMS, social media, and other communication platforms.Main Responsibilities:Leadership & Team ManagementLead, coach, and support...

Job PurposeThis role is responsible for overseeing the overall customer service team, ensuring exceptional customer through efficient problem resolution and continuous improvement of service delivery.Educational/Work Experience● A bachelor's degree in administration and management or a related field● At least one (1) year experience in service management...

Responsibilities:Provide daily response and support to users via LINE OA channels;Respond to users in a timely manner, coordinate with multiple departments to resolve issues, and closely monitor until problems are solved;Conduct live-streaming sessions to announce and promote activities for users when required;Actively engage with and follow up on...

Eighteen (18) Customer Service Representative - French BilingualFour (4) Customer Service Representative - Bilingual AgentOne (1) Customer Service Representative - BilingualOne (1) Customer Service RepresentativeCustomer Support: Provide excellent customer service by addressing inquiries and concerns via chat, phone, and email both in English and...

Waiter dutiesGreet customers and guide them to their tables.Take food and beverage orders and enter them into the system.Provide menu recommendations and answer questions about food and beverages.Serve food and drinks to customers, ensuring accuracy and presentation.Check on customers to ensure satisfaction and refill drinks.Address customer service issues...

The successful candidate will be responsible for handling customer inquiries, providing accurate information, and ensuring a high level of customer satisfaction. This role requires excellent communication skills, computer literacy, and a willingness to learn. Fresh graduates are welcome to apply.Key Responsibilities:Handle incoming calls, emails, and...

REQUIREMENTS:Graduate of any four- year courseAbove average written and verbal communication skills (English & Tagalog)Able to work with minimal supervisionWilling to work onsite (Novaliches, Quezon City)Proven experience in customer service or social media management (1-year minimum experience)JOB SUMMARY:This role involves handling of the Company's...

Job Description:Provides information on available products and offerings to new customers.Effectively manage incoming calls, and electronic, and written inquiries regarding orders and service and ensure prompt, courteous, and accurate responses.Establish and maintain the store's customer database.Create and process work orders for customers' additional...

Our affiliate company, a premier car care center, is looking for a results-driven Service Supervisor to take full ownership of its service operations and play a key role in growing the business. Based at their modern facility in the EDSA Balintawak area, this role is critical for driving operational excellence and expanding our customer...

Overseeing daily operations: The supervisor is responsible for ensuring that all aspects of the restaurant run smoothly, from food preparation to customer service.Training and managing staff: They are tasked with hiring, training, and scheduling employees, as well as ensuring that staff adhere to health and safety regulations.Maintaining customer...